Sr. Director, Commercial Services Product Group Manager

HP

Austin (TX)

On-site

USD 200,000 - 320,000

Full time

7 hours ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Parental leave
Paid time off

Job summary

HP, Inc. is seeking a seasoned IT leader to oversee extensive IT management operations across a large enterprise. You will direct infrastructure design, acquisition, implementation, operation, and maintenance while aligning services with business goals.

You will lead strategic initiatives, manage stakeholder relationships, and drive talent development, risk management, and policy execution to support HP's technology roadmap and corporate strategy. Travel 25% in the United States.

Qualifications

  • Four-year or graduate degree in Computer Science, Information Technology, or related discipline.
  • Typically has 15+ years of job-related and/or management experience, preferably in IT supervisory, or a related field.

Responsibilities

  • Directs IT management for a large, complex enterprise or a pivotal sub-function.
  • Oversees planning, design, execution, and delivery of IT management initiatives.
  • Directs infrastructure design, acquisition, implementation, operation and maintenance, plus client services support.
  • Sets technical objectives and ensures services align with business and IT goals.
  • Articulates and optimizes application and process capabilities across business IT stakeholders.
  • Leads process improvement, policy development, and risk management to meet strategic goals.

Skills

Agile Methodology
AWS
Auditing
Automation
Business Process
Business Requirements
Change Management
Computer Science
Data Analysis
DevOps
Finance
Information Systems
ITIL
IT Service Management
Linux
Microsoft Azure
Project Management
SAP Applications
Scrum
Technical Support

Education

Bachelor’s or graduate degree in CS/IT or related field

Job description

Job Summary

This role is responsible for overseeing extensive and intricate IT management operations and directing the infrastructure design, acquisition, implementation, operation, and maintenance. The role optimizes application and process capabilities for multiple business and IT constituents and establishes comprehensive functional business plans. The role leads process enhancement, manages stakeholder interactions, and ensures strategic alignment across the organization. The role also takes charge of team leadership, risk mitigation, and the implementation of corporate strategies, while contributing to talent management and development.

Description

This role is responsible for overseeing extensive and intricate IT management operations and directing the infrastructure design, acquisition, implementation, operation, and maintenance. The role optimizes application and process capabilities for multiple business and IT constituents and establishes comprehensive functional business plans. The role leads process enhancement, manages stakeholder interactions, and ensures strategic alignment across the organization. The role also takes charge of team leadership, risk mitigation, and the implementation of corporate strategies, while contributing to talent management and development.

Responsibilities
  • Directs the IT management for a large, complex enterprise, or oversees a pivotal sub-function for one of the organization’s most extensive and complex businesses.
  • Orchestrates the planning, design, execution, communication, and delivery of the organization's IT management undertakings within the stipulated sphere.
  • Directs the infrastructure design, acquisition, implementation, operation, and maintenance, along with client services support.
  • Establishes comprehensive functional business plans and sets technical project/program objectives, while also ensuring that services/solutions align with business and IT objectives in design, development, delivery, and supportability.
  • Articulates and optimizes application and process capabilities for multiple business and IT constituents while also driving architectural standards.
  • Leads process improvement and policy development projects, oversees operational success, aligns strategies, integrates activities with major organizational functions, and owns numerous measurable goals.
  • Manages interactions with esteemed business leaders to address complex IT management issues, represents the organization to both internal and external stakeholders, encompassing all facets of function‑specific affairs.
  • Takes the helm in launching organization-wide programs and products, ensuring alignment of IT strategies and initiatives within the designated domain with overarching corporate and business‑level strategies.
  • Serves as a key advisor to executive management in influencing the strategic direction of the business, while also developing organizational policies and authorizing their implementation.
  • Performs talent management responsibilities including recruitment, performance management, coaching and career development.
Education & Experience Recommended
  • Four-year or Graduate Degree in Computer Science, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 15+ years of job-related and/or management experience, preferably in IT supervisory, or a related field.
Preferred Certifications

Project Management Professional (PMP) Certification

Knowledge & Skills
  • Agile Methodology
  • Amazon Web Services
  • Auditing
  • Automation
  • Business Process
  • Business Requirements
  • Change Management
  • Computer Science
  • Data Analysis
  • DevOps
  • Finance
  • Information Systems
  • Information Technology Infrastructure Library
  • IT Service Management
  • Linux
  • Microsoft Azure
  • Project Management
  • SAP Applications
  • Scrum (Software Development)
  • Technical Support
Cross-Org Skills
  • Customer Centricity
  • Prioritization
  • Resilience
  • Team Management
  • Strategic Thinking
Impact & Scope

Impacts entire business and influences company direction across multiple disciplines or areas of HP.

Complexity

Uses input from managers and directors to inform strategy and achieve company goals and objectives.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $200,150 to $320,250 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job

Data & Information Technology

Schedule

Full time

Shift

No shift premium (United States of America)

Travel

25%

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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