Sr Director, Card Risk: Credit & Data

Capital One; McLean (VA); Hybrid; USD 239,000 - 272,000; Full time

Job summary

Capital One seeks a Senior Director in Card Risk: Credit & Data to lead risk management and data governance initiatives across Card Data, Data Platforms and Credit Governance under the DMDC organization. This role partners with executives and cross-functional teams to implement robust risk practices in a dynamic, regulated environment.

The position emphasizes strategic program leadership, stakeholder communication, and cross-functional collaboration, with a hybrid on-site/remote work setup and

Qualifications

• Bachelor's degree or military experience is required.
• 8+ years in Risk Management, Project Management, Operations, Compliance, or Process Management.
• 8+ years of people leadership experience.
• 7+ years of experience supporting or partnering with internal business clients.
• Master’s Degree or Juris Doctor preferred.
• 10+ years in Risk Management, Project Management, Operations, Compliance, or Process Management preferred.
• 10+ years of people management experience preferred.
• 5+ years of cross-functional program leadership in risk.

Responsibilities

• Utilize data management metrics and insights to influence senior business leaders in a compelling, action-oriented manner.
• Apply understanding of data governance processes and controls to proactively mitigate risks.
• Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment.
• Spearhead large scale Risk Management Program Management/Governance design and manage risk-focused project plans.
• Ensure projects are delivered on time and on budget while managing risk.
• Communicate program requirements across the organization to internal and external stakeholders.
• Partner cross-functionally with project customers to drive effective project delivery.
• Report on program status, risks, issues and decisions to stakeholders across the company.

Skills

Leadership

Risk management

Project management

Communication

Influence

Education

Bachelor's degree or military experience

Master’s Degree or Juris Doctor

Tools

PMP

Lean

Agile

Six Sigma

Job description

Sr Director, Card Risk: Credit & Data

As a Senior Director in Capital One’s Card Risk team, you will apply your leadership and analytical skills to our highest profile Risk Management efforts. You will act as a thought leader working across the business to develop and implement cutting edge Risk solutions to ensure Capital One’s continued success. Senior Directors in Capital One’s Card Risk organization partner with Executives, Line of Business, Compliance and Legal associates to develop and implement well-managed risk practices in an open, collaborative environment. Senior Risk Directors at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. These skills allow the Senior Director to gain insights and act as a change agent to influence their business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. Being successful includes operating from a foundation of knowledge about the Line of Business with whom they are working, laws, regulations, processes and associated controls, and sound risk management practices. They are forward thinking, quick to adapt, and technologically adept. This role leads the vertical risk management function for Card Data, Data Platforms and Credit Intent Governance, which includes overseeing credit policy controls, as well as risk advisory in the areas of data management, data products, and platform controls within the Card Data, Models, Decisioning, & Credit (DMDC) organization. This role is designated as a hybrid position. You are expected to adhere to Capital One’s hybrid policy regarding required on-site presence at your designated office location.

Responsibilities

• Utilize data management metrics and insights to influence senior business leaders in a compelling, action-oriented manner
• Apply understanding of data governance processes and controls to proactively mitigate risks
• Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment
• Spearhead large scale Risk Management Program Management/Governance Design, develop, and manage risk management-focused project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensure projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk
• Communicate program requirements across the organization, to both internal and external stakeholders as needed
• Partner cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership
• Lead critical assessments on risk categories to mitigate risk to the company
• Build relationships and collaborating with key stakeholders to ensure delivery of commitments
• Consult strategically with Accountable Executives and partner teams
• Problem-solve with cross-functional teams and partners on an array of issues and opportunities
• Design and drive a transformation vision for your organization
• Identify opportunities for continued improvement in the business
• Partner proactively with partners’ teams, internal business teams, other risk office groups to help document and improve policies, processes, controls, and procedures
• Assist the business in management of audits and regulatory exams

Qualities of a Successful Candidate

• Senior Directors in this space are highly motivated professionals with excellent leadership, problem solving, communication and influence skills.
• They are experienced in operating in a highly dynamic environment and can balance the needs of multiple stakeholder groups.
• They have the ability to work with executives to create innovative solutions, and can think strategically, while executing on operational requirements.

Basic Qualifications

• Bachelor's degree or military experience
• At least 8 years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management
• At least 8 years of people leadership experience
• At least 7 years of experience supporting, partnering or interacting with internal business clients

Preferred Qualifications

• Master’s Degree or Juris Doctor
• 10+ years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management
• 10+ years of people management experience
• 5+ years of project management experience leading cross functional programs in risk
• Project Management Professional (PMP), Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

McLean, VA: $238,700 - $272,400 for Sr. Director, Risk Management

Richmond, VA: $217,000 - $247,700 for Sr. Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.