Sr. Director Analyst, Retail Supply Chain Strategy

Gartner; United States; On-site; USD 150,000 - 200,000; Full time

Job summary

Gartner is seeking a Sr. Director Analyst for Retail Supply Chain Strategy. This role involves producing high-value insights to assist clients in navigating complex challenges in the retail sector.

The ideal candidate will have a deep understanding of retail supply chains, with over 12 years of relevant experience. Responsibilities include developing innovative content and engaging with clients to provide actionable advice. The position offers opportunities for thought leadership and mentoring within a dynamic team environment.

Qualifications

• 12+ years of relevant field or industry experience.
• Ability to anticipate industry trends and emerging disruptions.
• Strong organizational skills; ability to work under tight deadlines.

Responsibilities

• Create must-have insights for Retail CSCOs.
• Develop new insights through thought leadership.
• Research, analyze, and predict market trends.

Skills

Retail Supply Chain Expertise

End-to-End Supply Chain Strategy

AI and Digital Transformation

Strong analytical skills

Strong written and verbal proficiency

Business and financial acumen

Communication skills

Education

Bachelor's degree or equivalent experience

Graduate degree preferred

Job description

Sr. Director Analyst, Retail Supply Chain Strategy

Gartner Analysts are industry thought leaders who create must‑have insights, market predictions and best practices for a broad range of world‑leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing themselves as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in‑person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

Responsibilities

• Create innovative, thought‑provoking, and highly leveraged "must‑have insights" content for Retail CSCOs.
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to clients' needs and requests that accelerate the client's ability to act.
• Develop in‑depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward.
• Demonstrate thought leadership in establishing Insights positions across a team of analysts.
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda.
• Research, analyze and predict market trends and shifts in Retail supply chains to provide clients and vendors with actionable insights.
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face‑to‑face interactions.
• Create and deliver high‑value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings.
• Support BTI and Sales: Provide sales support serving as the voice of Retail CSCOs to help Insights teams create retail‑relevant content and to drive engagement with clients to make progress against their critical priorities to grow their business.
• Provide high‑quality and timely content peer review.
• Build credibility as a Retail industry expert to represent Gartner insights, methodology and strategy.
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community.
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery.
• Be a mentor and a coach by supporting more junior team members.
• Be client‑centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions.

Qualifications

• Bachelor's degree or equivalent experience; Graduate degree preferred.
• 12+ years of relevant field or industry experience.
• Retail Supply Chain Expertise: Deep understanding across core retail supply chain domains, including warehouse and logistics automation and operations, demand forecasting and store replenishment, inventory strategy and in‑stock performance, and omnichannel network design.
• End-to-End Supply Chain Strategy: Experience defining and executing end‑to‑end retail supply chain strategies to deliver customer value at scale.
• AI and Digital Transformation: Experience leading or advising AI‑enabled and digital transformation initiatives within a retail supply chain environment.
• Proven capability to anticipate industry trends and emerging disruptions, challenge conventional thinking, and translate forward‑looking insights into compelling points of view for senior leaders.
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders.
• Strong organizational skills; ability to work under tight deadlines and produce high‑quality deliverables.
• Demonstrate excellence in research and writing ability.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Strong communication skills – able to explain complex concepts concisely and simply.
• Subject‑matter expertise; comfortable presenting at large and small‑scale speaking engagements.
• Strong business and financial acumen.
• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market.
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.
• Learning agility and adeptness with navigating highly matrixed environments.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.
• Willingness and ability to travel up to 25% (where applicable).

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling Human Resources at [phone] or by sending an email to [e-mail].