Sr Dir, Technical Delivery

The Adecco Group

Michigan

On-site

USD 180,000 - 240,000

Full time

7 days ago

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Job summary

The Adecco Group seeks a Sr Director-Technical Delivery to lead delivery teams serving Akkodis, Inc. customers, ensuring projects are on time, on budget, and within scope while upholding quality and contractual commitments.

You will steer revenue outcomes, drive operational excellence, and mentor engineers to advance technical capabilities. You will oversee planning, performance metrics, and stakeholder communications, shaping the delivery strategy and implementing best practices across

Qualifications

12+ years in IT/Engineering services technical delivery.
Experience leading cross functional delivery teams and programs.
Strong understanding of architecture, SDLC, and delivery governance.

Responsibilities

Provide technical leadership and decision making on complex engineering challenges.
Lead cross-functional teams to deliver projects on time and within budget.
Mentor junior engineers and promote best practices across teams.
Manage project execution including deployment, configuration and monitoring to meet specs.
Collaborate with product managers to define scope, requirements, and acceptance criteria.
Identify opportunities to improve delivery processes and promote best practices.

Skills

System architecture

SDLC

Leadership

Communication

Collaboration

Problem solving

Project management

Negotiation

Education

12+ years IT/Engineering services delivery

Job description

About the role

Sr Director-Technical Delivery is responsible for the successful delivery of projects to Akkodis, Inc. customers. In this role, you will lead the delivery team, while establishing and following best practices to ensure projects are delivered on time, on budget, within scope, and with quality. You will be accountable for the successful delivery of our contracts and service agreements and the revenue associated with them. The Technical Delivery team is tasked with working across the organization and externally to create, monitor and execute plans to deliver solutions and services to our customers, while meeting contractual obligations and achieving business objectives. Your leadership abilities and direction will build the foundation for delivery revenue planning, integral in the forecasting and revenue recognition process.

Reporting to the Director-Technical Delivery will be Technical Delivery Managers, Technical Delivery Engineers and Engagement Leads and Managers all focused on execution and customer satisfaction. The successful candidate will be responsible for managing technical project delivery, project performance, customer satisfaction, technology adoption, and employee performance and development.

The Director - Technical Delivery will be measured using project financial and schedule related goals, employee utilization, employee, and customer satisfaction.

The successful candidate is a visionary that craves a detailed view and understanding of operations to drive every aspect of technical project delivery. This individual will be able to deal and negotiate effectively, manage and track financial outcomes.

What you’ll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES:

Technical Leadership:
- Provide technical guidance and decision-making on complex engineering challenges.
- Architect and design scalable, robust software solutions aligned with business needs.
- Evaluate new technologies and frameworks to identify potential improvements.
- Ensure adherence to coding standards, best practices, and security protocols.
Project Delivery Management:
- Lead cross-functional teams to deliver projects on time and within budget.
- Manage technical dependencies, identify potential roadblocks, and proactively mitigate risks.
- Monitor project progress, track key metrics, and provide regular status updates to stakeholders.
- Collaborate with product managers to define project scope, requirements, and acceptance criteria.
Team Development and Mentorship:

Coach and mentor junior engineers, fostering their technical growth and development.
Conduct code reviews and provide constructive feedback to improve quality
Foster a culture of collaboration and knowledge sharing within the team

Project execution: Actively manage technical aspects of projects, including deployment, configuration, and monitoring to ensure timely delivery according to specifications.
Technical troubleshooting: Diagnose and resolve complex technical issues that arise during implementation and operation, collaborating with development teams to identify root causes.
System integration: Integrate various software components and systems to create a cohesive solution, ensuring seamless data flow and functionality.
Automation development: Design and implement automation scripts to streamline repetitive tasks like testing, deployment, and monitoring, improving efficiency.
Performance optimization: Analyze system performance metrics and identify bottlenecks to implement improvements and maintain optimal performance.
Customer support: Provide technical support to clients, addressing their concerns and ensuring smooth system operation.
Collaboration: Work closely with development teams, product managers, and other stakeholders to understand requirements, communicate progress, and manage dependencies.
Continuous improvement: Identify opportunities to enhance delivery processes, promote best practices, and stay updated with emerging technologies
Additional duties as defined by management

The responsibilities of this position may require on-call time or work outside normal business hours.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.

About you

EDUCATION/EXPERIENCE & OTHER POSITION REQUIREMENTS:

12+ years Experience in IT/Engineering Services technical delivery

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

Understanding of system architecture and design principles
Strong understanding of software development lifecycle (SDLC)
Expertise in system architecture design and implementation
Experience with testing methodologies and quality assurance practices
Excellent problem-solving and troubleshooting skills
Strong communication and collaboration abilities
Excellent problem-solving and analytical abilities
Effective communication and collaboration skills to work with diverse teams
Ability to manage multiple projects and prioritize tasks effectively
Travel: 5% or less

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought‑leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world‑class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: