Sr., Dir., Operations and Maintenance

Page Mechanical Group, Inc.; Denver (CO); Hybrid; USD 165,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Annual safety boot program

Paid training opportunities

Employee recognition and rewards program

Job summary

Page Mechanical Group, Inc. is seeking a Senior Director of Operations and Maintenance. This role involves leading maintenance operational support for telecommunications infrastructure. The ideal candidate will have over 10 years of experience in construction program management and a deep understanding of telecom practices. Responsibilities include overseeing project execution, managing teams, and driving operational excellence. The position offers a competitive salary range of $165,000.00 - $200,000.00, remote work flexibility, and a comprehensive benefits package.

Qualifications

• 10+ years of experience in construction program management, with at least 5 years in a senior role.
• Proven track record of managing multi-million-dollar infrastructure programs across diverse geographies.
• Deep understanding of telecom construction practices, including OSP/ISP, fiber deployment, and wireless site development.

Responsibilities

• Lead planning and execution of maintenance operational support for telecommunications infrastructure.
• Oversee program managers and teams to ensure initiatives are completed on time and within budget.
• Implement standardized ticket management methodologies and tools.

Skills

Leadership

Negotiation

Stakeholder Management

Telecom Construction Practices

Project Management

Financial Acumen

Education

Bachelor’s degree in construction management, Civil Engineering, Telecommunications, or related field

Tools

Project management tools

ERP systems

Job description

Job Title: Senior Director, Operations and Maintenance

Department: CGXR
Reports To: Vice President, Business Operations & Alignment
Location: [CO, FL, WV, GA, SC, CA, OH Offices/Can be remote for right individual]
Employment Type: Full-Time

Salary Range: $165,000.00 - $200,000.00 based on experience

Build a Career. Build what Matters.

Congruex’s culture of safety and performance is built on the 4X Factor with core values to Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we deliver results to our customers, reinforcing long‑term growth.

Position Summary

The Sr. Director of Operations & Maintenance is responsible for leading the planning and execution of day‑to‑day maintenance operational support of large‑scale telecommunications infrastructure networks across multiple regions. This role oversees program managers, OSP project teams, and OSP contractors to ensure break‑fix and maintenance initiatives are completed on time, within budget, and aligned with customer service level agreements. The director drives operational excellence, risk mitigation, and cross‑functional coordination across engineering, permitting, procurement, and field operations.

Key Responsibilities

Program Leadership

• Develop and manage national and regional operations & maintenance support teams for fiber, wireless, and other network infrastructure.
• Define program scope, objectives, and success metrics in alignment with customer and CGX executive leadership.
• Lead cross‑functional planning and execution across engineering, permitting, and operations & maintenance teams.

Project Execution & Oversight

• Oversee the full lifecycle support of OSP maintenance and operational business needs from ticket acceptance to closeout.
• Ensure adherence to timelines, budgets, safety standards, and quality benchmarks.
• Resolve escalated issues related to site access, vendor performance, and regulatory compliance.

Team & Vendor Management

• Lead and mentor a team of operations and maintenance support teams across multiple markets.
• Manage relationships with contractors, subcontractors, and third‑party service providers.
• Negotiate contracts and ensure vendor accountability through KPIs and performance reviews.

Process Optimization

• Implement standardized ticket management methodologies and tools (e.g., PMO frameworks, dashboards).
• Drive continuous improvement in scheduling, cost control, and resource allocation.
• Leverage data analytics to forecast risks and optimize on‑time delivery.

Stakeholder Communication

• Provide regular updates to executive leadership on customer status, risks, and opportunities.
• Collaborate with finance, legal, and operations teams to align O&M efforts with broader business goals.
• Represent the company in external meetings with customers, municipalities, utilities, and regulatory bodies.

Qualifications

Education & Experience

• Bachelor’s degree in construction management, Civil Engineering, Telecommunications, or related field.
• 10+ years of experience in construction program management, with at least 5 years in a senior role.
• Proven track record of managing multi‑million‑dollar infrastructure programs across diverse geographies.

Technical & Business Skills

• Deep understanding of telecom construction practices, including OSP/ISP, fiber deployment, and wireless site development.
• Proficiency in project management tools and ERP systems.
• Strong financial acumen and experience managing large budgets and capital projects.

Leadership & Communication

• Exceptional leadership, negotiation, and stakeholder management skills.
• Ability to lead cross‑functional teams in a fast‑paced, matrixed environment.
• Strong written and verbal communication skills, including executive‑level reporting.

Working Conditions

• Office‑based with regular travel to field sites and regional offices.
• Occasional evening or weekend work to support critical project milestones.

Why Work for Congruex?

We are committed to building a workplace where employees are supported and recognized. Whether in the field or the office, our teams take pride in their work. Congruex listens and cares for its employees. As we continue to grow, we make investments in our people so they can grow with us to build careers, not just jobs.

We invest in our employees through a comprehensive benefits and development approach, including:

• A competitive compensation and benefits package (includes health care benefits, paid time off, 401K, and more)
• Annual safety boot program of up to $150 per eligible field employee
• Field safety reward points redeemable in our online store
• Paid training opportunities (safety, technical, and professional)
• Companywide employee recognition and rewards program
• Ongoing engagement opportunities through surveys, focus groups, company meetings, and leadership access

These programs are what make working for Congruex different. They reflect our real commitment to supporting the people who make Congruex successful. Our work is meaningful, and the digital infrastructure we design and build connects communities nationwide.