Sr. Digital Product Manager

NYU Langone Health; New York (NY); On-site; USD 122,000 - 183,000; Full time

Job summary

NYU Langone Health is seeking a Sr. Digital Product Manager to lead the design, development, and enhancement of digital products that power our patient experiences.

You will own roadmaps, coordinate with product delivery pods, and drive data services across the provider data hub and web services. The role emphasizes UX sensibility, agile leadership, and stakeholder collaboration within a large healthcare system.

Qualifications

• Bachelor's degree in a relevant field.
• 6+ years of experience on a digital product team.
• Experience translating product strategies into delivery roadmaps.
• Experience leading an agile product development team.
• Experience facilitating the digital product development lifecycle.
• Experience with stakeholder management.

Responsibilities

• Leads day to day planning, prioritization, execution, and maintenance for multiple product streams.
• Leads one or more product delivery pods to execute roadmaps with engineers/QA.
• Builds relationships with business and operational partners.
• Maintains product roadmap and strategy documentation and prioritization.
• Creates and measures product success criteria and metrics.
• Collaborates with cross-functional teams (Operations, Marketing, Analytics, UX) to develop solutions.

Skills

Product management

Agile methodologies

Analytical thinking

Stakeholder management

Cross-functional collaboration

UX awareness

Education

Bachelor's degree

Tools

JIRA

ClickUp

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary: We have an exciting opportunity to join our team as a Sr. Digital Product Manager. This is an opportunity with NYU Langone Healths cutting-edge digital team as a Digital Product Manager. You will be a part of a large healthcare organization, but in a department whose culture is similar to that in tech. You will be responsible for improving the digital experience, through the conception, development, launch, and iterative improvement of products providing the underlying data services that drive our world class patient digital experience. This includes but is not limited to our provider data hub, provider location architecture, and integration services supporting the public web and online scheduling. You will also have the opportunity to contribute to digital product innovation across our clinical, research and education missions.

NYU Langone has heavily invested in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. To design, engineer, and deliver innovative products in the digital health landscape, we are looking for a Digital Product Manager. Product Managers at NYU Langone are expected to have a digital product development background, UX sensibility, and the ability to meaningfully contribute to the design and delivery of custom, SAAS, and enterprise solutions. You will report to the Director of Digital Products.

Job Responsibilities:

• Leads day to day planning, prioritization, execution, operational maintenance for full product/experience (multiple streams of work)
• Leads 1 or more product delivery pods (currently, Provider Data Management, Web Services, and Faculty Scheduling) to execute against product roadmaps (e.g. engineers/QA)
• Builds organizational knowledge and develops relationships with business and operational partners
• Maintains product roadmap and strategy documentation and navigates prioritization and product decision making with stakeholders and development teams
• Conducts technology or product assessments for competitive analysis Establishes and measures product success criteria and metrics
• Develops solutions to problems by collaborating as needed with cross-functional partners across the organization (Operations, Marketing, Communications, Clinical, Analytics, Security, UX/Design) and across IT product areas
• May supervisor others, including contractors

Minimum Qualifications:

• Bachelor's degree required.
• 6+ years of experience working as part of a digital product team.
• Adept at translating product strategies into delivery roadmaps.
• Experience leading an agile product development team to deliver products aligned to business strategy and user needs.
• Experience facilitating the digital product development lifecycle (e.g., product vision, feature prioritization, documenting and driving requirements, and product testing, launch, analytics, and maintenance).
• Experience with stakeholder management.
• Ability to navigate across distributed teams and apply sound judgement through ambiguity.
• Demonstrated practical application of advanced analytical and strategic thinking capabilities.
• Experience soliciting, interpreting and applying user and stakeholder feedback to shape products and features. Mastery of product management tools (e.g., JIRA, Clickup, etc.) to lead delivery teams, manage documentation, and track progress against the roadmap.

Preferred Qualifications:

• Experience developing and managing stakeholder and vendor relationships.
• Creative self-starter with demonstrated ability to innovate and deliver value in novel ways.
• Knowledgeable about user experience.
• Displays emotional intelligence.
• Able to function well in an autonomous environment.
• Passion for healthcare.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $121,792.21 - $183,456.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.