Sr. Digital Product Manager

Stellantis Financial Services; Irving (TX); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Stellantis Financial Services is seeking a Senior Digital Product Manager to define, develop and execute the strategic vision for digital product capabilities. You will partner with stakeholders, technology teams and project management to identify needs, prioritize initiatives and deliver innovative digital solutions that drive business value and enhance the customer experience.

You will lead cross-functional collaboration, manage roadmaps, and support the lifecycle of digital products,

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Communications or a related field.
• Minimum 5 years in digital product/ transformation roles.

Responsibilities

• Develop and execute the strategic roadmap for digital products aligning with business goals.
• Translate requirements into product features with tech teams.
• Conduct market research, benchmarking and trend analysis for opportunities.
• Manage multiple product initiatives across lifecycle from concept to delivery.
• Leverage data analytics and KPIs to measure performance and inform decisions.
• Lead cross-functional collaboration and stakeholder communications.

Skills

Business acumen

Strategic thinking

Data analysis

Communication

Cross-functional

Problem solving

Stakeholder management

Project management

Industry knowledge

AI tools knowledge

Education

Bachelor's degree

Tools

PowerPoint

Word

Excel

Job description

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience.

Position Summary

The Senior Digital Product Manager is responsible for defining, developing and executing the strategic vision for new and existing digital product capabilities. This role partners closely with business stakeholders, technology teams and project management professionals to identify customer needs, prioritize product initiatives and deliver innovative digital solutions that drive business value and enhance the customer experience. The Senior Digital Product Manager leverages market insights, customer feedback and data-driven decision-making to optimize product performance, improve user engagement and ensure alignment with organizational goals. Additionally, this position leads cross-functional collaboration to create customer focused content, manage product roadmaps and support the successful delivery of digital products throughout their lifecycle.

Essential Duties and Responsibilities

• Develop and execute the strategic roadmap for digital products ensuring alignment with business objectives, customer needs and market opportunities.
• Serve as the voice of the customer and key stakeholders, translating business requirements into product features and capabilities in partnership with technology teams.
• Conduct market research, competitive benchmarking and technology trend analysis to identify opportunities for innovation and best-in-class digital experiences.
• Manage multiple product initiatives simultaneously across various stages of the product development lifecycle ensuring successful delivery and adoption.
• Leverage data analytics, customer insights and business knowledge to measure product performance, monitor KPIs, manage risk and drive continuous improvement.
• Analyze user experiences, product enhancements and testing results to identify optimization opportunities and recommend strategic product improvements.
• Lead product integration efforts from concept through implementation ensuring solutions meet business, reporting, operational and scalability requirements.
• Develop business cases, product-focused proposals and stakeholder communications while fostering strategic partnerships and maintaining compliance with company policies and procedures.
• Additional responsibilities may be assigned based on organizational needs.

Qualifications and Competencies

Required: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates strong business acumen and strategic thinking aligning product initiatives with organizational goals, market opportunities, customer needs and profitability objectives.
• Utilizes data, research and critical thinking to evaluate complex issues, identify opportunities, develop solutions and drive informed decision-making.
• Champions the customer experience by understanding stakeholder needs, leveraging feedback and developing innovative, value-driven digital solutions.
• Communicates effectively both verbally and in writing, builds strong cross-functional partnerships, facilitates collaboration and influences stakeholders at all levels.
• Leads through influence, drives organizational change, develops implementation plans, builds commitment and supports teams through transition and transformation.
• Effectively manages competing priorities, delegates responsibilities appropriately, organizes resources and ensures timely delivery of high-quality results.
• Demonstrates integrity, adaptability, dependability and a commitment to excellence while upholding organizational values, policies and continuous improvement initiatives.

Required Experience

• Minimum of five (5) years of experience driving digital transformation initiatives, enabling and optimizing digital business processes, developing and executing strategic product roadmaps and operating within a project-based environment; or an equivalent combination of education, training and relevant professional experience.
• Working knowledge of AI tools and platforms.
• OEM Sales & Marketing experience.
• Microsoft Office proficiencies (PowerPoint, Word and Excel).
• Polished communication and presentation skills.

Education

Bachelor's degree in Business, Marketing, Engineering, Communications or a related field.

Skills Required

• Strong written and verbal communication skills with the ability to interpret technical information, develop business documentation and effectively present to stakeholders at all levels.
• Demonstrated analytical and quantitative skills including experience translating data into actionable insights and leveraging KPIs and metrics to measure product performance and value.
• Proven problem-solving and critical-thinking abilities with the capacity to evaluate complex issues, exercise sound judgment and develop practical business solutions.
• Advanced proficiency in Microsoft Office Suite and familiarity with digital product management, collaboration and project management tools.
• Experience managing the full product lifecycle including product design, development, implementation, enhancement and optimization using product management best practices.
• Ability to develop, prioritize and manage product roadmaps, epics and features while conducting market research, competitive analysis, and benchmarking activities.
• Demonstrated success working in a collaborative cross-functional environment, building partnerships, influencing stakeholders and driving results through effective teamwork.

Qualifications (Preferred)

• Agile or SAFe Agile experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment (including but not limited to a keyboard, mouse and phone), and will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule

This is a hybrid position. This position requires the ability to work various shifts to accommodate business needs. Typically between the hours of 8:00 AM - 6:00 PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Travel

Travel 0-10% as required on an as needed basis.

Location

Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX or Detroit, MI.

Eligibility

• An applicant must be authorized to work in the United States to be eligible for this position.
• Stellantis Financial Services Inc will not sponsor applicants for work visas of any type for this position.

Equal Opportunity

Stellantis Financial Services Inc SFS is an equal-opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex and/or transgender status or any protected status.

Other Provisions

Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. Supervisory Responsibilities.