Sr Digital Category Manager - Temp

Tailored Brands, Inc.; Dublin (CA); On-site; USD 120,000 - 125,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Digital Category Manager Temporary to join our Moores eCommerce team in Dublin, CA.

You will lead the end-to-end product lifecycle on the website, co-own testing of promotional experiences, and drive a customer-focused shopping journey from channel marketing to checkout. Collaborate with the merchants, photo studio and the Director of eCommerce to publish products on time, optimise landing experiences for campaigns, and increase category growth through

Qualifications

• Bachelor’s degree or equivalent combination of education, training and/or experience.
• 8+ years of experience in eCommerce or any D2C commerce company. (Apparel industry preferred, but not required)
• Strong analytical skills
• Excellent written and verbal communication skills
• Strong project management skills with proven track record of delivering high quality work under tight timelines
• Very detail oriented with ability to multi-task and maintain organization
• Work well independently and collaboratively with all levels of the organization
• Must demonstrate sound decision-making and ability to react quickly under pressure
• Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint.

Responsibilities

• Leads the end-to-end product life cycle including tracking of product attribution accuracy, product copy, imagery and placement into site catalog.
• Partners and supports Site Experience Manager on content and experience planning to support promotions and new product launches.
• Will have select category ownership for the success in sales growth against budget plans and forecasts by providing feedback on performance to their director, suggesting opportunities for improvement and execution of game-plan.
• Shared responsibility with Site Specialist for troubleshooting and resolving promotional issues with IT and business team to build winning promotional landing pages
• Provides feedback and improvement recommendations to enhance customer’s shopping experience, including but not limited to optimizations based on customer reviews, product performance, business goals, filter engagement, etc.
• Develops sound recommendations for site enhancements to improve customer experience through site search, navigation and merchandising feature
• Contributes to UAT process for all new site enhancements with eCommerce and cross functional teams
• Utilizes analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience. Comfortable generating reporting and can decipher data to provide context of what the data is telling us.
• Performs daily site audits to ensure accuracy of promotions and experiences
• Builds and maintains strong relationships with internal and external partners
• Responds to customer service inquiries for our internal call center
• Performs other duties as needed/assigned

Skills

Analytical skills

Communication skills

Project management

Attention to detail

Independent & collaborative

Decision making under pressure

Education

Bachelor's degree

Tools

MS Office

Job description

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About the Job

We currently have an opportunity for a Digital Category Manager Temporary to join our Moores eCommerce team. This individual will lead the execution of the product life cycle on the website, co-own the testing of our promotional experiences, and driving a customer-focused shopping experience with appropriate end-to-end click through journeys from channel marketing to checkout. The Digital Category Manager will be responsible for collaboration with the merchants, photo studio and the Director of eCommerce in timely go-live of product to the website, revenue driving customer browse experience, and provisions to marketing teams of the best landing experiences for promotional and non-promotional campaigns that focus on optimizing engagement and increasing conversion. Primary responsibilities include partnership with Director of eCommerce and merchants on product sample processing and successful publish to site; testing of email marketing pre-tests and site promotions; and increasing category growth with internal and external tools to drive sales and KPIs. This position will need someone who is confident to take ownership of their assigned areas of responsibilities with guidance from their director, but who is resourceful in seeking out answers and solutions with the tools and additional partners present.

What You’ll Do | Key Accountabilities

• Leads the end-to-end product life cycle including tracking of product attribution accuracy, product copy, imagery and placement into site catalog.
• Partners and supports Site Experience Manager on content and experience planning to support promotions and new product launches.
• Will have select category ownership for the success in sales growth against budget plans and forecasts by providing feedback on performance to their director, suggesting opportunities for improvement and execution of game-plan.
• Shared responsibility with Site Specialist for troubleshooting and resolving promotional issues with IT and business team to build winning promotional landing pages
• Provides feedback and improvement recommendations to enhance customer’s shopping experience, including but not limited to optimizations based on customer reviews, product performance, business goals, filter engagement, etc.
• Develops sound recommendations for site enhancements to improve customer experience through site search, navigation and merchandising feature
• Contributes to UAT process for all new site enhancements with eCommerce and cross functional teams
• Utilizes analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience. Comfortable generating reporting and can decipher data to provide context of what the data is telling us.
• Performs daily site audits to ensure accuracy of promotions and experiences
• Builds and maintains strong relationships with internal and external partners
• Responds to customer service inquiries for our internal call center
• Performs other duties as needed/assigned

What You’ll Bring | Skills & Experience

• Bachelor’s degree or equivalent combination of education, training and/or experience
• 8+ years of experience in eCommerce or any D2C commerce company. (Apparel industry preferred, but not required)
• Strong analytical skills
• Excellent written and verbal communication skills
• Strong project management skills with proven track record of delivering high quality work under tight timelines
• Very detail oriented with ability to multi-task and maintain organization
• Work well independently and collaboratively with all levels of the organization
• Must demonstrate sound decision-making and ability to react quickly under pressure
• Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment

Hours regularly 40 hours per week, as work dictates from our Dublin California office.

Work-Life Balance

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
• Holiday Early Departure | close out early the business day before a company observed holiday

$120,000 - $125,000. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.