Sr Designer, Instructional

T-MOBILE USA, Inc.; Frisco (TX); On-site; USD 72,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and employee stock programs

Paid time off and holidays

Tuition assistance and career coaching

Flexible spending account and life/AD&

Disability and family support benefits

Job summary

T-Mobile USA, Inc. is seeking an experienced instructional designer to manage end-to-end design projects, from initial concept through evaluation.

You will collaborate with cross-functional teams, SMEs, and stakeholders to deliver high-quality training solutions that align with business objectives. The role requires 4–7 years of instructional design experience, solid ADDIE and LMS skills, and the ability to mentor team members while managing timelines and resources in a dynamic corporate

Qualifications

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• 4-7 years Instructional Design experience (Preferred)
• Experience with ADDIE, LMS, content authoring tools, and evaluation methods
• Strong collaboration with SMEs and stakeholders to design and deliver training

Responsibilities

• Manage multiple instructional design projects to ensure timely delivery and adherence to quality standards
• Collaborate with subject matter experts to obtain and validate course content for accuracy and relevance
• Design, pilot, and launch new training curricula to address evolving organizational needs
• Review and update existing training materials to maintain effectiveness and alignment with objectives
• Lead and mentor instructional design team members in design technology and project management practices
• Establish and maintain relationships with vendors and stakeholders to support training development and implementation
• Also responsible for other duties/projects as assigned by business management as needed

Skills

ADDIE

Content Authoring Tools

Curriculum Development

Data Analysis

Instructional Design

Learning Management Systems (LMS)

Learning Needs Analysis

Project Management

Stakeholder Engagement

Training Evaluations

Education

Bachelor's Degree + 3 years related experience OR advanced degree with 1 year related experience

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role supports organizational learning by managing the instructional design process from project initiation through course evaluation. It involves planning, designing, and deploying training programs while coordinating with multiple departments and stakeholders. The role includes leading and mentoring instructional design team members and managing project timelines and resources. Success is measured by the effective delivery of training solutions that meet quality standards and stakeholder expectations. The work enhances employee development and supports business objectives through well-designed learning experiences.

Job Responsibilities

• Manage multiple instructional design projects to ensure timely delivery and adherence to quality standards
• Collaborate with subject matter experts to obtain and validate course content for accuracy and relevance
• Design, pilot, and launch new training curricula to address evolving organizational needs
• Review and update existing training materials to maintain effectiveness and alignment with objectives
• Lead and mentor instructional design team members in design technology and project management practices
• Establish and maintain relationships with vendors and stakeholders to support training development and implementation
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent (Required)
• 4-7 years Instructional Design experience. (Preferred)

Knowledge, Skills and Abilities

• ADDIE Model (Required)
• Content Authoring Tools (Required)
• Curriculum Development (Required)
• Data Analysis (Required)
• Instructional Design (Required)
• Learning Management Systems (LMS) (Required)
• Learning Needs Analysis (Required)
• Project Management (Required)
• Stakeholder Engagement (Required)
• Training Evaluations (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $83,030 - $149,845National Base Pay Range: $72,200 - $130,300

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.