Sr Demand Planner

Komatsu; Mesa (AZ); On-site; USD 105,600 - 132,000; Full time

Job summary

Komatsu is seeking a Senior Demand Planner to lead the fleet-based demand planning for equipment managed within CDK. You will develop forecasting models, align plans with service and sales, and drive continuous improvement in planning methodologies and KPI tracking.

You will partner with Service, Commercial, and Supply Chain teams to translate business requirements into actionable demand plans while supporting SAP S/4HANA future-state planning capabilities.

Qualifications

• Bachelor's degree or higher in a related field.
• 10+ years of progressive experience in demand planning, inventory planning, or related supply chain functions.
• Experience developing demand forecasts, planning models, and analytical tools.

Responsibilities

• Lead, coach, and develop a team of four Demand Planners by setting priorities and providing feedback.
• Govern and improve demand planning methodologies, forecasting standards, and planning assumptions.
• Develops and executes demand plans for equipment fleets managed within CDK, aligning with business priorities.
• Lead planning methodologies for major component programs, rebuilds, NPI, and high-risk inventory.
• Partner with Service, Commercial, and Supply Chain leadership to develop baseline and incremental demand plans.
• Build, maintain, and improve forecasting models and planning processes using fleet data and market drivers.
• Facilitate demand reviews and provide strategic recommendations on risks and inventory positioning.
• Collaborate with regional Inventory Planners to align planning and execution.
• Provide demand-driven insights, scenario analysis, and risk assessments for leadership.
• Identify emerging demand risks and develop proactive planning strategies.
• Lead SAP S/4HANA demand planning design, testing, and adoption activities.
• Establish planning performance metrics and monitor forecast accuracy and fill-rate.

Skills

Demand forecasting

Forecasting models

Analytics

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, or related field

Tools

SAP S/4HANA

ERP systems

Excel

BI tools

Job description

Requisition ID:
36188

Onsite or Remote:
Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

The Senior Demand Planner is responsible for developing, governing, and executing demand planning methodologies that support parts availability, service level objectives, and long-term supply chain performance for equipment fleets currently managed within CDK. This role serves as the organization's subject matter expert for fleet-based demand planning, leading the development of forecasting models, planning assumptions, and demand strategies for major components, rebuild programs, new product introductions, usage-driven demand, and high-risk inventory categories. The position partners closely with Service, Commercial, Supply Chain, and Inventory Planning teams to translate business requirements into actionable demand plans while supporting the design and implementation of future-state SAP S/4HANA planning capabilities.

Key Job Responsibilities

• Lead, coach, and develop a team of four Demand Planners by setting priorities, providing performance feedback, supporting professional development, and fostering a collaborative, high-performing team environment.
• Owns the development, governance, and continuous improvement of demand planning methodologies, forecasting standards, and planning assumptions supporting enterprise service level and inventory objectives.
• Develops and executes demand plans supporting the equipment fleets currently managed within CDK, ensuring alignment with business priorities and customer service expectations.
• Leads the development and maintenance of planning methodologies for major component programs, rebuild activity, new product introductions (NPI), usage- and system-driven demand, strategic stocking initiatives, and high-risk or constrained inventory categories.
• Partners with Service, Commercial, and Supply Chain leadership to develop baseline demand forecasts and incremental ("adder") demand plans that support business growth and customer requirements.
• Builds, maintains, and continuously improves forecasting models, analytical tools, and demand planning processes utilizing fleet population data, consumption trends, service demand, market drivers, and operational intelligence.
• Facilitates demand review processes and provides strategic recommendations regarding demand risks, inventory positioning, service level trade-offs, and supply chain opportunities.
• Collaborates with regional Inventory Planners to incorporate operational insights, customer demand signals, and market intelligence into enterprise demand planning models while ensuring alignment between strategic planning and inventory execution.
• Provides demand-driven business insights, scenario analysis, and risk assessments to support strategic decision-making by Supply Chain, Service, Commercial, and executive leadership teams.
• Identifies emerging demand risks and develops proactive planning strategies to improve inventory availability, customer satisfaction, and supply chain performance.
• Leads business process design, requirements development, testing support, and user adoption activities associated with SAP S/4HANA demand planning capabilities and future-state planning processes.
• Establishes planning performance metrics and monitors forecast accuracy, fill-rate attainment, and demand plan effectiveness to drive continuous improvement.
• Ensures demand planning activities align with enterprise planning strategies, service level objectives, inventory productivity goals, and organizational priorities.

Qualifications/Requirements

Required Education & Experience

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, or a related field.
• Minimum of 10 years of progressive experience in demand planning, inventory planning, supply chain planning, forecasting, or related supply chain functions.
• Demonstrated experience developing demand forecasts, planning models, and analytical tools to support inventory and service level objectives.
• Experience working within ERP environments, preferably SAP and/or CDK.
• Proven ability to analyze complex data sets and translate insights into actionable business recommendations.
• Experience collaborating across Supply Chain, Procurement, Service, Commercial, and Operations functions.

Travel Requirements

• Ability to travel up to 15-25% as required to support planning initiatives, business reviews, training, and cross-functional collaboration.
• Occasional travel to regional locations, distribution centers, and corporate offices.

Preferred Skills & Qualifications

• APICS/ASCM certification (CPIM, CSCP, or equivalent) preferred.
• Advanced knowledge of demand planning, forecasting methodologies, inventory management principles, and supply chain analytics.
• Experience supporting ERP implementations, system integrations, or planning transformations, preferably within SAP S/4HANA environments.
• Strong analytical and problem-solving skills with advanced proficiency in Microsoft Excel and business intelligence/reporting tools.
• Strong communication and stakeholder management skills with the ability to influence cross-functional teams.
• Knowledge of service parts operations, aftermarket supply chains, or heavy equipment industries preferred.
• Demonstrated ability to drive continuous improvement and process standardization initiatives.

Advanced Demand Planning & Forecasting

Demonstrated expertise in developing demand forecasts, forecasting methodologies, and planning models utilizing historical consumption, fleet data, and market intelligence.

• Supply Chain Analytics & Data Modeling
• ERP & Planning Systems Experience
• Cross-Functional Collaboration & Business Partnership
• Continuous Improvement & Strategic Thinking

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. The starting range for this role is 105,600.00 - 132,000.00.The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Aff