Sr. Delivery Partner Manager, FDE

Neon; United States; On-site; USD 132,600 - 214,500; Full time

Benefits offered by this job

Annual performance bonus

Equity options

Comprehensive benefits package

Job summary

Join Databricks as a Forward Deployed Engineering Delivery Partner Manager. In this role, you will enhance customer project outcomes by collaborating with key partners to deliver Databricks technology effectively. You will build relationships with Global and Regional System Integrators, oversee programs that align with FDE strategy, and ensure quality in delivery through governance and continuous improvement.

The successful candidate will have extensive industry experience in partner management and resource allocation, driving engagements successfully with large enterprise clients.

Qualifications

• Extensive industry experience navigating engagements with large enterprises focusing on FDE.
• Experience managing third-party enablement and contract agreements.
• Excel at gathering and executing solutions to business requirements.

Responsibilities

• Oversee the Databricks Delivery Partner Program for effective service engagements.
• Build relationships with Global and Regional System Integrators.
• Lead efforts to accelerate customer outcomes with Databricks services.

Skills

Resource management

Demand pipeline management

Experience in Partner Management

Communication skills

Education

Experience in FDE or consulting organization

Job description

CSQ427R47

At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future of big data and the machine learning landscape for leading Fortune 500 organizations.

Forward Deployed Engineering (FDE) Delivery Partner Manager

Supports the mission of the FDE team, which is to accelerate and de‑risk our customers' business outcomes through effective enablement and delivery of Databricks platform technology. This is an individual contributor role that will oversee the Databricks Delivery Partner Program which looks to use close partnerships with key system integrators to effectively co‑deliver Databricks services engagements.

The impact you will have:

• You will work with the FDE team in order to use Databricks delivery partners to accelerate our customer project outcomes.
• Build and develop FDE relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), regional Partner team to support bi‑directional pipeline review and bi‑directional engagements (subcontracting, and advisory) for company priorities.
• Build a RFP process to support Partner Selection for large complex multi year, multi phase migration deals. Create templates, scorecards to supplement partner selection with a data driven approach.
• Spearhead and lead efforts to incubate and ramp new partners with Gen AI capabilities.
• Drive MBRs and QBRs with priority partners, and develop long term roadmaps for PS Partner delivery priorities. Develop scorecards and feedback loops to segment partners by focus areas, regions and company priorities.
• Drive delivery governance to ensure partner quality and delivery on Services led and partner supported implementations. Support global programs to measure partner quality such as CSAT, Partner Survey and program governance.
• Lead programs that align with our FDE & Partner strategy for Assurance and advisory services. Work with our cross‑functional channel teams to enable GSIs, RSIs, SIs on Assurance services, and support bi‑weekly reviews and deal governance.
• Support Partner IP efforts such as the creation of service delivery kits to better scale our ecosystem.
• Liaison with Delivery Partner organizations to ensure personnel have the required level of training and certification in order to achieve Databricks projects following best practices. Champion and provide thought leadership for specialization programs. You will implement and lead programs for achieving requirements and exceeding delivery quality.
• Build and maintain an effective onboarding process for partner resources ensuring effective utilization and quality of services across Databricks customer deliveries.
• Work with the Databricks resource management team to oversee the pipeline planning process with each of the delivery partners, ensuring partner resource availability in a timely manner to support Databricks services opportunities.
• Allocation and outsourcing of Projects to Services partners. This includes selecting the appropriate partner for the project and working with the partner closely to ensure project success.
• Work with our legal, people operations and other cross functional organization to support bi directional contractual negotiations.
• Advocate for the Partner's needs internally; managing any escalations and issues on projects being delivered by partners.
• Develop, implement, and monitor Key Performance Indicators for each Services partner.
• Coach, Mentor junior members of the team, and partner resource.

What we look for:

• Extensive industry experience including resource management and demand pipeline management and record of success in navigating and driving engagements with large enterprise organizations with a focus on FDE.
• Extensive experience within a FDE or consulting organization as a partner Manager, and/or Consulting Manager.
• Experience managing partner or third‑party organization enablement including upskilling teams to provide delivery capabilities.
• Excel at working directly with Partners and customers to gather, prioritize, plan and execute solutions to customer business requirements as they relate to technology.
• Experience managing commercial agreements with partners including statements of works to support services management.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page.

Zone 1 Pay Range: $156,000 — $214,500 USD

Zone 2 Pay Range: $140,400 — $193,050 USD

Zone 3 Pay Range: $132,600 — $182,400 USD

Zone 4 Pay Range: $124,800 — $171,600 USD

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.