Sr. Data Analyst

Equifax; Georgia; Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Healthcare packages

401k matching

Paid time off

Online learning platform

Job summary

Equifax in Alpharetta, GA is seeking a data operations professional to manage and optimize daily service delivery, ensuring high satisfaction across internal customers and clients. The role focuses on analyzing data quality drivers and presenting actionable insights to leadership.

You will partner with cross-functional teams, drive improvements, and lead junior staff while supporting enterprise growth initiatives.

Qualifications

• Bachelor’s degree in technology/data analytics
• 5–7 years data quality/analysis experience
• 4+ years project management experience
• 4+ years Pyramid and Spotfire experience
• Proficient in Microsoft Office/Google Suite

Responsibilities

• Developing intelligent, insightful reporting on key drivers of the business and customer success
• Partnering with internal stakeholders to share findings and identify quality improvements and cost savings
• Presenting recommendations to leadership to improve data quality and customer experience
• Driving data-driven decision making by retrieving and aggregating data from multiple sources
• Collaborating with Operations teams on enterprise growth initiatives and reforms
• Demonstrating leadership to junior team members
• Collaborating with Operations Management to implement customer-enriching solutions

Skills

Analytical thinking

Leadership

Project management

Communication

Problem solving

Education

Bachelor's degree in Technology/Data Analytics

Tools

Pyramid

Spotfire

Microsoft Office/Google Suite

Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Position does not offer immigration sponsorship or support, including F-1 STEM OPT extension support

Manages data operations solutions and services, and acts as the primary contact for Data Operations Center stakeholders / internal customers / clients regarding daily service delivery and overall satisfaction. Establishes and maintains quality standards for existing products and services.

What you will do

• Developing intelligent, insightful reporting on the key drivers of our business and our ability to orchestrate customer success
• Partnering with internal stakeholders across Data Operations Center ecosystem and disciplines to share findings from deep dive analysis, particularly opportunities for quality improvements and cost savings
• Present recommendations to leadership that drive improvement of the data quality customer experience and overall health of Data Operations Center operations
• Drive effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
• Partner with internal teams on enterprise growth initiatives by providing pro-active analysis and recommendations that align to Operations initiatives
• Demonstrate leadership capabilities to junior team members
• Collaborating with Operations Management teams to implement solutions that enrich customer experience

What experience you need

• Must have a Bachelor’s degree (Technology and/or Data Analytics field preferred)
• Minimum 5-7 years of related Data Quality and/or Data Analysis experience.
• 4+ years of Project management experience
• 4+ years of Pyramid and Spotfire application experience needed
• Demonstrated proficiency with Microsoft Office suite/Google Suite
• Thorough understanding of the enterprise applications and the ones the team utilizes
• High performance track record
• Must possess strong analytical thinking skills
• We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.

What could set you apart

• Ability to dissect complex issues, identify root causes and suggest immediate
• Demonstrated leadership abilities
• Proven decision making skills
• Team Leader
• Demonstrated ability to solve unique client complex issues
• Excellent time management and organizational skills
• Strong verbal and written communication skills
• Strong decision making and analytical abilities
• Strong presentation skills
• Ability to successfully juggle multiple projects concurrently

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Primary Location:

USA-GA-Alpharetta-JVW3

Function:

Function - Fulfillment / Operations

Schedule:

Full time