Sr. Customer Program Manager - AI & HPC

Advanced Micro Devices, Inc.; California, San Jose (MO, CA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An innovative company is seeking a dynamic program leader to spearhead AI and HPC platforms. This role involves collaborating with engineering and business teams to deliver cutting-edge products that redefine computing experiences. The successful candidate will drive projects from concept to execution, ensuring alignment with top customers and stakeholders. This position offers a unique opportunity to impact the evolution of data centers and artificial intelligence solutions. Join a forward-thinking team where your contributions will shape the future of technology and enhance lives globally.

Benefits

Health Insurance

Flexible Working Hours

Remote Work Options

Professional Development Opportunities

Employee Discounts

Wellness Programs

Retirement Plans

Paid Time Off

Qualifications

• Solid knowledge of technical program management.
• Outstanding track record of delivering sophisticated software/hardware programs.
• Experience working in high-pressure environments.

Responsibilities

• Define, plan, and drive projects based on management guidance.
• Develop program schedules considering various dependencies.
• Establish formal program management artifacts and KPIs.

Skills

Technical Program Management

Requirements Management

Documentation Management

Analytical Skills

Interpersonal Skills

Education

Bachelor's degree in Computer Engineering

PMP Certification

Tools

Microsoft Project

JIRA

Confluence

Excel

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

THE TEAM:

AMD's Data Center GPU organization is transforming the industry with our AI based Graphic Processors. Our primary objective is to design exceptional products that drive the evolution of computing experiences, serving as the cornerstone for enterprise Data Centers, (AI) Artificial Intelligence, HPC and Embedded systems. If this resonates with you, come and joining our Data Center GPU organization where we are building amazing AI powered products with amazing people.

THE ROLE:

In this high-profile role, you will be the overall program leader for key AI and HPC platforms from concept to execution. You will work across all of engineering and business to meet overall initiative and/or product objectives.Successful applicants will work with AMD's customers, executives, hardware engineers, software developers, business development and sales team to bring to life the world's fastest servers and clusters for artificial intelligence and high-performance computing. You will be responsible for planning, driving, and reporting on joint product development and deployment with top customers.

THE PERSON:

The right candidate will have solid knowledge of technical program management, an outstanding track record of delivering sophisticated software/hardware programs.

KEY RESPONSIBILITIES:

• Defines, plans and drives projects and program plans based on management and senior technical guidance
• Scope technical feasibility of new Products by clarifying and analyzing requirements with SW/HW Architects, Technical Leads and Engineers
• Develop program schedule by considering various Driver, SW Stack components and HW/FW dependencies, negotiate and create a staffing plan that supports the schedule
• Building, creating, and maintaining a well-developed, managed and executed program plan is critical
• You will establish formal program management artifacts including a plan of record, statements of work, project/program timelines, budget, scope, performance, and quality KPIs

• Excellence in resource planning is necessary
• The successful candidate must also plan for risks in the development path, identify prevention methods, and address them to save on engineering costs
• Being comfortable working with senior executives is a hard requirement. You must address the needs and requirements called upon from AMD's Engineering, Product Management and Customer Engineering organizations

PREFERRED EXPERIENCE:

• Good understanding of requirements management, documentation management, and defect management
• Ability to grasp concepts during discussions and turn minutes into action items
• Able to quickly and clearly communicate concepts and processes with stakeholders
• Analytical, self-motivated, organized, detailed-oriented and results-oriented
• Excellent interpersonal skills including the ability to work well with multiple people and teams, ability to communicate progress to team members on a regular basis

• Experience working in a high-pressure environment and competing priorities and tight turnaround times
• Engineering background preferred
• Experience with Microsoft Project, JIRA, Confluence and Excel is an asset
• Experience with Agile methodology

ACADEMIC CREDENTIALS:

• Bachelor's degree in computer engineering, Computer Science or Electrical Engineering or similar
• Formal Project Management education, PMP certified ideal but not required

LOCATION:

• Primary location San Jose, CA but would flexible, including remote for the right situation

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Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.