Sr. CRM Integration Specialist II

Beacon Technologies, Inc; United States; À distance; USD 110 000 - 150 000; Plein temps

Résumé du poste

Beacon Technologies, Inc. is seeking a Sr. CRM Integration Specialist to design, develop, test, and maintain two Salesforce environments enhanced with workflows for licensing, permitting, and inspection processes.

You will work with data integrations and provide Salesforce API consulting to support secure data sharing and API integrations. You will collaborate with SMEs to translate business needs into technical functionality, develop using Lightning Web Components and OmniStudio, and lead

Qualifications

• Requires a bachelor’s or associate degree in a related field or 5–7+ years of experience.
• Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce.
• Proficient with Lightning Web Components (LWC), including JavaScript, HTML, and CSS, and integrating LWCs with Apex and Salesforce APIs.
• Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for building guided, data-driven user experiences.
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration.
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles and permission sets.
• Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
• Current Salesforce certifications (technical focus).
• Knowledge of Salesforce reports, dashboards, data and system management.
• Strong attention to detail and the ability to multi-task and prioritize tasks.
• Knowledge of software development best practices for life cycle, security, performance, maintenance, and quality assurance.
• Experience using Agile management tools.
• Working knowledge of security frameworks and implementations.
• Experience managing and tuning Web Application Firewalls (WAF), including rule configuration, traffic analysis, and false-positive reduction.
• Experience remediating security findings (SI2) in Salesforce environments, including reviewing and fixing vulnerable Apex, Visualforce, and Lightning code.
• Working knowledge of DevSecOps practices and tools, including CI/CD pipelines, static code analysis, and security scanning.
• Working knowledge of integrations and REST APIs.
• Excellent troubleshooting and creativity skills.
• Excellent interpersonal and communication skills.

Responsabilités

• Analyzes and defines specifications and develops Salesforce functionality that supports current and future business functions.
• Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets to deliver guided licensing, permitting, and inspection experiences.
• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security and privacy.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and targeted communications.
• Understands system integrations, data management, and security.
• Follows approved life cycle methodologies, creates documentation, and performs coding and testing; resolves issues via debugging and research.
• Communicates project updates, issues, and risks to team to ensure timelines are met.
• Establishes relationships with stakeholders and project team for technical resources and risk management.
• Provides written work estimates for reviews and presentations.
• Participates in issue review and resolution meetings with business teams.
• Identifies areas for performance improvements, security enhancements, or reduced complexity.
• Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforce-based applications and portals.
• Leads Salesforce security remediation efforts and tracks SI2 findings with stakeholders.
• Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning code reviews.
• Partners with the DevSecOps team to embed security scanning and automated remediation into CI/CD pipelines.
• Tracks productivity using Agile and DevSecOps frameworks and uses project/issue management tools.
• Serves as lead knowledge transfer resource with vendors on project handoffs.

Connaissances

Salesforce Apex

Lightning Web Components

OmniStudio

Einstein AI

Security

WAF

CI/CD

Agile

REST APIs

Communication

Formation

Bachelor's or Associate degree

Outils

Apex

Visualforce

Salesforce APIs

Description du poste

Beacon is seeking a Sr. CRM Integration Specialist for our client partner. This position will work closely with other fellow developers and be responsible for designing, developing, testing, improving, and maintaining two Salesforce environments enhanced with workflows designed to improve complex licensing, permitting, and inspection processes. This role will also work closely with data integrations and provide Salesforce API consulting to support and secure current and expanded uses of data sharing. This position will report to the IT Director and will be a member of the Salesforce developer team. This position will collaborate with subject matter experts (SME’s) to collect and manage requirements, translate business needs to technical functionality, provide development support to team members, create and maintain documentation, manage feature implementations, and monitor the Salesforce environments.

Key Responsibilities:

• Analyzes and defines specifications and develops Salesforce functionality that supports current and future business functions.
• Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) to deliver guided licensing, permitting, and inspection experiences.
• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.
• Understands system integrations, data management, and security.
• Follows approved life cycle methodologies, creates documentation, and performs application coding and testing. Resolves technical issues through debugging, research, and investigation.
• Communicates project updates, issues, and risks to team to ensure timelines are being maintained.
• Establishes relationships with stakeholders and project team for technical resources, architecture review, project direction, and risk management.
• Provides written work estimates for reviews and presentations.
• Actively participates in issue review and resolution meetings with business teams.
• Identifies areas where improvements can be made to increase performance, enhance security, or reduce complexity.
• Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforce-based applications and portals, including rule creation, tuning to reduce false positives, monitoring, and incident response.
• Leads Salesforce security remediation efforts, including tracking, prioritizing, and resolving Security Issue (SI2) findings in partnership with security and agency stakeholders.
• Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning code review, and remediates vulnerabilities identified by static code analysis and security scans.
• Partners with the DevSecOps team to embed security scanning, code quality gates, and automated remediation workflows into CI/CD pipelines and release processes.
• Tracks productivity using Agile and Dev Sec Ops frameworks and is experienced working with project and issue management solutions.
• Serves as the lead knowledge transfer resource with vendors on project handoffs.

Top Skills:

• Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the field or a related area.
• Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce to develop custom business logic.
• Proficient with Lightning Web Components (LWC), including JavaScript, HTML, and CSS, and integrating LWCs with Apex and Salesforce APIs.
• Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for building guided, data-driven user experiences.
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration.
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles and permission sets.
• Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
• Current Salesforce certifications (technical focus).
• Knowledge of Salesforce reports, dashboards, data and system management.
• Strong attention to detail and the ability to multi-task and prioritize tasks.
• Knowledge of software development best practices for life cycle, security, performance, maintenance, and quality assurance.
• Experience using Agile management tools.
• Working knowledge of security frameworks and implementations.
• Experience managing and tuning Web Application Firewalls (WAF), including rule configuration, traffic analysis, and false-positive reduction.
• Experience remediating security findings (SI2) in Salesforce environments, including reviewing and fixing vulnerable Apex, Visualforce, and Lightning code.
• Working knowledge of DevSecOps practices and tools, including CI/CD pipelines, static code analysis, and security scanning.
• Working knowledge of integrations and REST APIs.
• Excellent troubleshooting and creativity skills.
• Excellent interpersonal and communication skills.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affiliation Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin,genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.