Sr. Credit Card Fraud Detection Analyst

OneMain Financial; Wilmington (DE); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A financial services leader based in Wilmington is seeking an experienced analyst to develop and implement strategies for fraud detection and analysis. The ideal candidate should have over 3 years of experience in analytics within financial services and be proficient in SQL and data visualization tools. This role offers a hybrid work environment and a comprehensive benefits package including health insurance and a 401(k) matching program.

Benefits

Health and wellbeing options

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid volunteer time

Qualifications

• 3+ years’ experience in analytics roles within financial services.
• Proficient user of SQL, SAS, Looker, or equivalent tools.
• Strong communication, interpersonal, and negotiation skills.

Responsibilities

• Develop & implement fraud detection strategies.
• Perform fraud claim analysis and build alerting/reporting.
• Ensure compliance with Mastercard card processing requirements.

Skills

Analytics

SQL

SAS

Data visualization

Communication skills

Education

Master’s degree in quantitative field

Tools

Power BI

Microsoft Excel

Job description

In the Role

• Develop & implement detection strategies for fraud claim abuse.
• Perform fraud claim analysis within the credit card portfolio and build appropriate alerting / reporting for monitoring trends to identify emerging anomalies that could be indicative of fraud events.
• Work with the card processor to understand and influence authentication and authorization settings, including for 3D Secure.
• Ensure we are compliant with Mastercard card processing requirements.
• Conduct necessary Mastercard fraud reporting.
• Identify, verify and analyze data defects/issues and communicate with appropriate teams to determine the root cause for issue resolution.
• Execute ad-hoc data processing jobs to enhance fraud prevention efforts.
• Energy, curiosity, and ability to frame intelligent questions to uncover issues and spearhead the formulation of approach and methodology.
• A high degree of comfort drawing well-supported insights from complicated datasets and performing a risk/reward trade-off analysis to influence and convey a point of view to the leadership team.
• Ability to work in a fast-paced, ever-changing environment and to juggle an array of tasks on tight timelines.
• Self-motivated and organized – a high degree of comfort managing multiple stakeholders and team members; strong collaboration and teamwork skills; and a problem-solver oriented toward achieving results.
• Innovative and capable of developing a highly analytical approach to solving problems.
• Ability to work independently and within a team setting with minimal direction/supervision.

Requirements

• 3+ years’ experience in analytics roles within financial services
• Proficient user of SQL, SAS, Looker, Power BI (or equivalent data visualization tools).
• Master’s degree in quantitative field study (mathematics, statistics, economics, data science, or engineering).
• Proficient knowledge of Microsoft Excel/PowerPoint.
• Strong communication, interpersonal, and negotiation skills to gain trust and achieve business objectives.

Preferred:

• Experience within a Fintech company is a plus.
• Fraud risk management experience is strongly preferred.
• Experience with Python is a plus

Location: Location: Wilmington, DE or Charlotte, NC Hybrid

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)