Sr. Credit Analyst

Red Wing Shoe Company; Minnesota; On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) match

Paid time off & holidays

Life and disability insurance

Well-being benefits

Job summary

Red Wing Shoe Company in Minnesota is hiring a Sr. Credit Analyst to manage global credit functions, underwriting customer accounts, and timely collections.

You will work with our customer experience and sales teams to resolve billing issues and maintain strong customer relationships. The role requires analyzing financial statements, D&B reports, and payment references to approve or deny credit, manage limits, and support EDI/receivables systems.

Qualifications

• Four-year degree preferred, but not required.
• Minimum 3-5 years of related experience.
• NACM Certification preferred.

Responsibilities

• Drive a standard customer and employee experience across the Credit team.
• Implement and drive process improvements across the order to cash team.
• Prepare and report on key department metrics.
• Assist with system upgrades/implementations.
• Standardize customer communications and negotiations.
• Provide team and new dealer training.
• Manage a global customer portfolio of approximately 1,000 accounts maintaining a rate of less than 5% of accounts over 60 days past due.
• Research, prepare and approve credit processing to customer accounts.
• Release orders, place accounts on credit hold due to non-payment, process cash in advance orders.
• Propose bad debt write offs.
• Follow up on past due balances and manage cash in advance accounts.
• Partner with Sales and Customer Experience teams to ensure customer inquiries are answered and resolved promptly.
• Submit accounts with serious delinquencies to our third-party collection agencies for resolution.
• Manage bankruptcy filings and reporting.
• Support EDI/integrated receivables functionality where necessary.
• Review and approve/deny new credit applications based on their credit worthiness.
• Manage customer credit limits based on their credit worthiness, payment trends, and risk factors.
• Perform credit reviews based upon credit risk factor.
• Research, resolve/escalate billing discrepancies.
• Process monthly statements as well as interest invoices

Skills

Leadership

Customer service

Organization

Analytical thinking

Communication

Prioritization

Education

Four-year degree preferred

NACM Certification preferred

Tools

Excel

Job description

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing. We are a global company with 2300 employees around the world, but we maintain a close-knitfamily atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focuson our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviorsof Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

The targeted hiring range for this full-time position is $60,000 - $81,000 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Responsible for performing a range of global Credit functions including customer account underwriting, timely collections of open receivables, resolving account discrepancies and billing concerns. The Sr. Credit Analyst will maintain strong relationships with customers, our customer experience team, and our sales team.

Essential Duties and Responsibilities

• Drive a standard customer and employee experience across the Credit team
• Implement and drive process improvements across the order to cash team
• Prepare and report on key department metrics
• Assist with system upgrades/implementations
• Standardize customer communications and negotiations
• Provide team and new dealer training
• Manage a global customer portfolio of approximately 1,000 accounts maintaining a rate of less than 5% of accounts over 60 days past due.
• Research, prepare and approve credit processing to customer accounts
• Release orders, place accounts on credit hold due to non-payment, process cash in advance orders
• Propose bad debt write offs
• Follow up on past due balances and manage cash in advance accounts
• Partner with Sales and Customer Experience teams to ensure customer inquiries are answered and resolved promptly
• Submit accounts with serious delinquencies to our third-party collection agencies for resolution
• Manage bankruptcy filings and reporting
• Support EDI/integrated receivables functionality where necessary
• Review and approve/deny new credit applications based on their credit worthiness. This includes the analysis of financial statements, D&B reporting and gathering customer payment references
• Manage customer credit limits based on their credit worthiness, payment trends, and risk factors
• Perform credit reviews based upon credit risk factor
• Research, resolve/escalate billing discrepancies.
• Process monthly statements as well as interest invoices

Education and Experience

• Four-yeardegree in accounting, business, financeor related fieldpreferred, but not required
• Minimum 3-5 yearsofrelatedexperience
• NACM Certification preferred

Required Skills and Abilities

• Leadership skills
• Strong customer service focus to support day to day interactions with our customersand internal teams
• Strong organizationand critical thinkingskills
• Proficiencyin Exceland other Microsoft Office applications
• Knowledge of basic accounting principles, mathematical background
• Strongwritten and verbal communication skills
• Analyticalapproach tosolving problems,using data toresearch andreport
• Ability to prioritize and multi-task,ability to displayinitiative, working independently and on ateam

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [e-mail] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)