Sr. Coordinator Individualized Care

Cardinal Health; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k savings plan

MyFlexPay access

FSAs

Job summary

Cardinal Health is seeking a Sr. Coordinator in Individualized Care to work remotely full-time. The role focuses on enrollment, benefits verification, and patient communications across our field operations. Candidates should have 3–6 years of experience and a high school diploma or equivalent.

Training runs 8:00am–5:00pm CST during onboarding; typical schedule is Monday–Friday within 7:00am–7:00pm CST. The position offers hourly compensation and comprehensive benefits.

Qualifications

• 3-6 years of experience, preferred.
• High School Diploma, GED or equivalent work experience, preferred.

Responsibilities

• Creates and completes accurate applications for enrollment with a sense of urgency.
• Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database.
• Conducts outbound correspondence to help support the needs of the patient and/or program.
• Conducts benefits investigations to identify patients’ insurance plan coverage for medications.
• Provides detailed activity notes for BI processing and works with teammates to support patient needs.
• Resolve patient questions and any representative concerns regarding status of their request for assistance.
• Make outbound calls to patient/provider to discuss missing information or benefits.
• Documentation must be clear and accurate and stored in the system of record.

Skills

3-6 years experience

Education

High School Diploma

Job description

## Sr. Coordinator Individualized CareApply: US-Nationwide-FIELD: Full time: Posted Today: 20188027Cardinal Health SonexusTM Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them—faster.** **Responsibilities*** Must demonstrate a superior willingness to help external and internal customers* Creates and completes accurate applications for enrollment with a sense of urgency* Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database* Conducts outbound correspondence when necessary to help support the needs of the patient and/or program* Conducts benefits investigations to identify patients’ insurance plan coverage for medications* Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing* Working alongside teammates to best support the needs of the patient population* Resolve patient's questions and any representative for the patient’s concerns regarding status of their request for assistance* Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information* Documentation must be clear and accurate and stored in the appropriate system of record.***Qualifications**** 3-6 years of experience, preferred* High School Diploma, GED or equivalent work experience, preferred***What is expected of you and others at this level**** Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments* In-depth knowledge in technical or specialty area* Applies advanced skills to resolve complex problems independently* May modify process to resolve situations* Works independently within established procedures; may receive general guidance on new assignments* May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES**: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS**: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.*** Download speed of 15Mbps (megabyte per second)* Upload speed of 5Mbps (megabyte per second)* Ping Rate Maximum of 30ms (milliseconds)* Hardwired to the router* Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour**Bonus eligible:** No**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.* Medical, dental and vision coverage* Paid time off plan* Health savings account (HSA)* 401k savings plan* Access to wages before pay day with myFlexPay* Flexible spending accounts (FSAs)* Short- and long-term disability coverage* Work-Life resources* Paid parental leave* Healthy lifestyle programs**Application window anticipated to close:** 11/22/2026 \\*if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.