Sr. Continuous Improvement Manager

PCI TRGR Penn Pharmaceutical Services Ltd; Bedford (NH); On-site; USD 120,000 - 170,000; Full time

Job summary

PCI Pharma Services is seeking a Sr. Continuous Improvement Manager to drive measurable performance gains across manufacturing and business processes.

You will lead cross-functional teams, champion Lean, Six Sigma, and DMAIC/PDCA methodologies, and deliver sustainable improvements in efficiency, quality, cost, and throughput. The role requires hands-on process engineering expertise, data-driven problem solving, and a track record of coaching supervisors and frontline leaders in CI tools.

Qualifications

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, or related field.
• Lean Six Sigma Black Belt Certification with 8–10 years of experience in manufacturing, operations, or process engineering.
• 3+ years leading continuous improvement initiatives.
• Strong hands-on experience with: Process mapping & value stream mapping, Root cause analysis (A3, 5-Why, Fishbone), OEE and productivity improvement.
• Proven track record of delivering measurable cost savings and efficiency gains.
• Experience implementing Lean manufacturing systems.

Responsibilities

• Create lean vision for site and implement Lean Maturity Index to establish an Operational Center of Excellence.
• Facilitate and coach A3 projects, cross-functional kaizen events and multi-practitioner teams.
• Lead end-to-end process analysis, mapping, and redesign initiatives.
• Identify bottlenecks, constraints, and variability drivers in manufacturing and operations.
• Develop and implement process control strategies to reduce waste and improve stability.

Skills

Lean Six Sigma Black Belt

Process mapping

Value stream mapping

Root cause analysis

OEE optimization

Data analysis

Leadership

Kaizen coaching

Education

Bachelor's in Industrial Engineering

Lean Six Sigma Certification

GMP familiarity

Tools

ERP/MES systems

Data visualization tools

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Objective: The Sr. Continuous Improvement Manager is a hands-on operational leader responsible for driving measurable performance improvements across manufacturing and business processes. This role requires a strong foundation in process engineering, data-driven problem solving, and Lean methodologies. The ideal candidate combines deep technical process expertise with structured continuous improvement leadership to deliver sustainable gains in efficiency, quality, cost, and throughput. This role works cross-functionally with Operations, Engineering, Quality, Supply Chain, and Maintenance to design, optimize, standardise, and control critical processes. This role will serve a member of the Site Leadership Team and dotted line into the Site Leader

Essential Duties and Responsibilities:

• Create in conjunction with the Global OPEX Director / Site Leader, the lean vision for the site and implement the Lean Maturity Index to establish an Operational Center of excellence.
• Facilitate and Coach A3 projects, cross functional kaizen events and multi practitioner teams to drive best practice in process improvement.
• Process Engineering & Optimization Lead end-to-end process analysis, mapping, and redesign initiatives.
• Identify bottlenecks, constraints, and variability drivers in manufacturing and operational workflows.
• Develop and implement process control strategies to reduce waste and improve stability.
• Apply statistical analysis and data modeling to validate improvements.
• Optimize cycle time, yield, OEE, capacity utilization, and labor efficiency.
• Drive standard work creation and process documentation discipline.
• Continuous Improvement Leadership Lead Kaizen events, value stream mapping sessions, and root cause investigations.
• Deploy Lean, Six Sigma, and structured problem-solving methodologies (DMAIC, PDCA, A3).
• Establish KPIs and dashboards to track improvement initiatives.
• Build a continuous improvement roadmap aligned with business objectives.
• Mentor and coach supervisors, engineers, and frontline leaders in CI tools.
• Ensure sustainability of improvements through governance and audit systems.
• Partner with SLT to manage organizational change and increase adoption of process improvements.
• Data & Performance Management Analyze process data to identify trends, variability, and improvement opportunities.
• Develop financial justifications and ROI models for improvement initiatives.
• Track cost savings, productivity gains, and quality improvements.
• Present performance results to senior leadership.

Qualifications:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, or related field.
• Lean Six Sigma Black Belt Certification 8-10 years of experience in manufacturing, operations, or process engineering.
• 3+ years leading continuous improvement initiatives.
• Strong hands-on experience with: Process mapping & value stream mapping, Root cause analysis (A3, 5-Why, Fishbone), OEE and productivity improvement.
• Proven track record of delivering measurable cost savings and efficiency gains.
• Experience implementing Lean manufacturing systems.

Preferred Qualifications:

• Lean Six Sigma Master Black Belt certification.
• Experience in high-volume or complex manufacturing environments within Food industry, Aerospace, Pharmaceutical or other GMP industries.
• Experience with ERP/MES systems and data visualization tools.
• Project management certification (PMP a plus).

Join us and be part of building the bridge between life changing therapies and patients.

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.