Sr Compliance Advisory Manager - Lending

Happen Bank; New York (NY); Hybrid; USD 120,000 - 175,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) match

Flexible time off

Job summary

Happen Bank is seeking a Sr Compliance Advisory Manager – Lending to provide compliance advisory oversight for Personal Lending products across the full lifecycle. You will assess regulatory risks, develop policies, and partner with senior leaders to ensure ongoing compliance amid evolving regulations.

You will collaborate with risk and business teams, drive training, and use AI tools to improve analysis and outputs while safeguarding data sensitivity.

Qualifications

• Bachelor's degree or higher.
• 6+ years of experience in banking or financial services, primarily in compliance, risk management, or audit.
• Direct experience in lending compliance with focus on consumer credit and relevant laws.
• Strong communication and influencing skills across business and risk teams.
• Analytical and critical thinking skills for navigating complex compliance issues.
• Ability to take ownership and drive initiatives to resolution.
• Adaptability to shifting priorities and regulatory requirements.
• Hands-on experience using AI tools to accelerate work while maintaining data sensitivity.

Responsibilities

• Assess regulatory risks and controls across lending products and develop risk mitigation strategies.
• Partner with senior management on strategic priorities, risk assessments, regulatory change, compliance monitoring and training.
• Develop and maintain lending compliance policies and translate requirements into procedures and controls.
• Provide lending compliance guidance to business partners across the product lifecycle.
• Collaborate on training with the Compliance Program Office on lending laws and policy requirements.
• Coordinate with Testing and Monitoring to identify gaps and support corrective action.
• Track lending compliance issues and coordinate with Regulatory Change Management on new regulations.
• Prepare analyses and reports on lending compliance risks, trends, and program effectiveness.
• Apply AI thoughtfully to synthesize regulatory change and enhance risk communication.

Skills

Communication

Analytical thinking

Ownership

Attention to detail

Adaptability

Education

Bachelor's degree or higher

Tools

AI tools

Job description

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About The Role

Happen Bank’s Second Line Compliance Department is seeking a Sr Compliance Advisory Manager – Lending to provide compliance advisory oversight across Happen Bank’s Personal Lending products. In this role, you’ll identify, assess, and manage compliance risk across the full product lifecycle, from applicant sourcing and underwriting through funding, servicing, and partner oversight.

You’ll partner closely with business and risk leaders to strengthen the Bank’s compliance risk management framework, including related policies, procedures, and controls, and help ensure our lending products remain compliant as products, business practices, and regulatory requirements evolve.

What You’ll Do

• Assess regulatory risks and controls across lending products, identify gaps, and develop appropriate risk mitigation strategies
• Partner with senior management on strategic priorities, risk assessments, regulatory change, compliance monitoring and testing, training, issues management, consumer complaints, and third-party risk
• Develop and maintain lending compliance policies, standards, and other documented requirements, and partner with business leaders to translate those requirements into effective procedures, systems, and controls
• Provide lending compliance guidance to business partners, helping teams identify regulatory risk early and operationalize compliance requirements throughout the product lifecycle
• Partner with the Compliance Program Office to develop regulation-based and role-based training on applicable lending laws, regulations, and policy requirements
• Collaborate with Compliance Testing and Monitoring teams to develop strategies that assess compliance with legal and regulatory requirements, identify control gaps or defects, and support appropriate corrective action
• Track material lending compliance issues through timely resolution and partner with Regulatory Change Management to identify new or changing regulations and operationalize applicable requirements
• Prepare and deliver clear analysis and reporting on lending compliance risks, trends, issues, and program effectiveness to management and applicable oversight committees
• Use AI thoughtfully to synthesize regulatory change, identify patterns across compliance testing and other risk information, and strengthen how the team analyzes and communicates compliance risk

About You

• 6+ years of experience in banking or financial services, primarily within compliance, risk management, or audit
• Bachelor's degree or higher, or equivalent combination of education and experience
• Direct experience in lending compliance with a focus on consumer credit, including working knowledge of ECOA, UDAAP, TILA, FCRA, MLA/SCRA, TCPA, GLBA, EFTA, ESIGN, and applicable state laws
• Experience working in fast-paced, dynamic environments and delivering high-quality results across competing priorities, aggressive timelines, and evolving requirements
• Strong communication and influencing skills with the ability to build effective partnerships and drive decisions across business and risk teams
• Strong analytical and critical thinking skills with the ability to navigate complex, ambiguous compliance issues and apply sound judgment
• You take ownership of your work, drive initiatives through resolution, and proactively communicate risks, progress, and issues along the way
• You adapt quickly to shifting priorities while maintaining strong attention to detail, quality, and regulatory requirements
• You have hands-on experience using AI tools to accelerate your work and improve output quality. You’re equally comfortable using them yourself and showing colleagues how, while staying thoughtful about data sensitivity, accuracy, limitations, and where human judgment matters most

Nice to Have

• Certified Regulatory Compliance Manager (CRCM) or similar professional certification
• Experience supporting regulatory examinations and compliance audits, including developing, tracking, and executing corrective actions

Work Location

San Francisco, Lehi, New York

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements

Local hours (PT, MT, ET)

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements

As needed travel to Happen Bank offices and/or other locations, as needed.

Compensation

The target base salary range for this position is 120,000-175,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summary prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.