Sr Community Outreach Representative - Duals - Bristol County/Plymouth/Brockton

Point32Health; Massachusetts; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid time off

Employer-paid life and disability insurance

Tuition program

Well-being benefits

Job summary

A local health organization is seeking a Sr Community Outreach Representative to engage with the 65+ community in Massachusetts. The representative will promote health plans, educate prospects, and assist with enrollment. The ideal candidate should have strong sales and communication skills, and the ability to build partnerships within the community. This role includes a competitive benefits package including medical, retirement plans, and more.

Qualifications

• Prior experience in community outreach or sales is preferred.
• Strong familiarity with the local community and resources available for seniors.
• Ability to work independently and as part of a team.

Responsibilities

• Promote Point32Health and its Duals Plan to the 65+ community.
• Meet or exceed enrollment goals using outreach and sales activities.
• Develop partnerships with local organizations and Community Health Centers.

Skills

Sales skills

Communication skills

Lead generation

Education

High school diploma or equivalent

Job description

Overview

Sr Community Outreach Representative - Duals will be highly visible in the 65+ community to promote Point32Health, Duals Plan and its benefits that lead to enrollment of new members. Education will be given to prospects and their caregivers, Community Health Centers, Providers, local Elder Services, Councils on Aging, Housing Authorities, Senior Centers, and SHINE Counselors. The primary objective of this position is to identify prospective Duals-eligible members, explain the features and benefits of the plan in an assigned territory/marketplace, and assist with enrollment into the plan. Successful candidates generate leads from a variety of sources including networking, account management, grassroots sources as well as from member referrals.

Key Responsibilities

• Effectively present the Point32Health Duals Program and its benefits to the 65+ MassHealth populations residing in the community.
• Meet or exceed enrollment goals within an assigned territory; using a full sales mix of outreach & sales activities. Conduct group and/or individual sales presentations and enroll eligible prospects on site as often as possible.
• Primary activities include community-based lead generation, developing partnership-based relationships with providers, community-based organizations, senior housing, senior centers, advocacy agencies, etc. Other outreach & sales activities include conducting sales meetings, in-houses, conversion meetings, lead meetings, special events, developing referrals and having regular business reviews with accounts.
• Perform lead follow up and qualification calls to interested individuals to explain the purpose and benefits of Point32Health Duals and scheduling home visits to meet with prospects.
• Maintain lead tracking and sales database for all sales activity and consumer interactions performed.
• Submit completed enrollment applications on a timely basis.
• Coordinate and develop relationships with key community groups to allow Point32Health Duals to participate in community-sponsored events.
• Represent Point32Health Duals at community/company-sponsored events to promote the company and the plan, raise awareness, network, and generate leads.
• Provide weekly activity plans, result summaries and monthly expense reports.
• Know provider networks (physician, hospital, and pharmacy) within assigned territories.
• Maintain good working knowledge of competitor products in the market.
• Represent Point32Health Duals in a manner consistent with stated company values and departmental Code of Ethics.
• Adhere to company and departmental policies and procedures, including abiding to all CMS and EOHHS guidelines.
• 100% compliance with completion of all required certifications, licensing, continuing education, policy acknowledgement and work plan documents within dates of completion requirements.
• Submit completed enrollment applications on a timely basis.
• Successfully complete annual product training, AHIP certification and additional training and/or certification that may be required.
• Perform other duties as necessary and assigned.
• Other duties and projects assigned.

Compensation & Benefits

As part of our comprehensive total rewards program, colleagues are eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

EEO & Scam Notice

We welcome all. All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [e-mail]