Sr. Community Manager - Central Park East

greystar; Bellevue (KY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Housing discounts

Cell phone allowance

Monthly bonus incentives

Benefits package

Job summary

Greystar is seeking an experienced Sr. Community Manager to oversee a 448-unit garden-style community in Bellevue, WA. Lead daily operations, manage staff, and ensure adherence to budgets and company policies.

You will supervise leasing processes, coordinate with owners, and drive performance while upholding compliance with fair housing and related regulations. A strong customer-service mindset is essential.

Qualifications

• Minimum prerequisite in property management experience.
• Proven supervisory abilities to lead and evaluate team members.
• Proficiency in MS Office Suite and Yardi/OneSite software.
• Experience creating and adhering to budgets and fiscal reporting.
• Excellent communication skills, written and verbal.

Responsibilities

• Being part of a team and providing excellent customer service.
• Manage daily operations of one large asset to meet financial and operational goals.
• Control expenditures within the approved budget and maintenance requests.
• Oversee lease enforcement: applications, discounts and renewals.
• Supervise property staff: hire, train and performance management.
• Support in managing client/owner relationships with updates and reports.

Skills

Property management

Supervisory skills

MS Office

Yardi/OneSite

Budgeting & forecasting

Communication skills

Tools

Yardi/OneSite

MS Office

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

Central Park East has an immediate opening for an experienced Sr. Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Sr. Community Manager plays a critical role in our success.

This role manages the day-to-day operations of a 448-unit garden style community in the Crossroads neighborhood of Bellevue, WA. This role includes managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals, and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

• Being part of a team and having fun while providing excellent customer service
• Manage daily operations of one large asset to achieve established budgeted financial and operational goals
• Control expenditures by staying within constraints of the approved budget including maintenance repairs
• Oversee the lease enforcement process by approving prospective resident applications, discounts, and renewals
• Supervises property staff to ensure goals are met; this includes hiring, training and performance management
• Assist in managing the client/owner relationship by providing updates and reporting on the property's performance and responding to owner requests as needed

What we are looking for

• Previous property management experience is required, fee management preferred
• Proven supervisory skills to hire, lead, direct, and evaluate team members
• Proficient in MS Office Suite and Yardi/OneSite software
• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
• Excellent communication skills: ability to read, write and communicate effectively

What sets us apart:

Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!

• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking a