Sr. Communications Manager - Commercial Bank

Capital One National Association; Richmond (VA); On-site; USD 140,600 - 160,400; Full time

Benefits offered by this job

Comprehensive health benefits

Performance-based incentives

Inclusive workplace

Competitive salary

Flexible work arrangements

Job summary

An established industry player is seeking a dynamic Sr. Communications Manager to lead internal communications for their Commercial Banking team. This role involves crafting strategic messaging and engaging storytelling to connect with associates and executives alike. You will have the opportunity to shape the narrative of a leading financial institution, ensuring that communications resonate and inspire. If you possess exceptional skills in stakeholder engagement and have a passion for impactful storytelling, this is your chance to make a significant impact in a vibrant and inclusive workplace.

Qualifications

• 6+ years of experience in communications with a focus on strategic counsel.
• Proven track record of building trusted relationships with key stakeholders.

Responsibilities

• Develop and implement executive communications strategies.
• Create engaging experiences and storytelling for internal communications.
• Evaluate performance of communications using data and metrics.

Skills

Strategic Communications

Creative Storytelling

Project Management

Presentation Skills

Stakeholder Engagement

Education

Bachelor’s degree

Military experience

Job description

Sr. Communications Manager - Commercial Bank

Capital One is looking for an energetic, creative and strategic communications professional to join our Commercial Banking Internal Communications team. The Executive Communications and Associate Engagement Sr. Manager will drive internal communications for several segments of our Commercial Banking line of business. As a Top 10 US domestic Commercial Bank, Capital One services 5,100 clients with an $87B loan portfolio and 32B in deposits. We offer deep financial experience in many industries – Healthcare, Commercial Real Estate, Food Beverage & Agriculture, among others – as well as a full suite of financial products and services.

As a leader in the Commercial Banking Internal Communications team, you will be responsible for working with key executives and their leadership teams to understand areas of need and build sustainable communications strategies designed to:

• Build awareness of, and connection to, the business strategy
• Engage and inspire associates
• Evolve the way we share our Commercial Banking story

This position requires exceptional written, verbal and presentation skills; experience consulting and providing strategic counsel to senior executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders to achieve the best results with associates, clients and the business in mind.

Responsibilities:

• Develop and implement executive communications strategies that bring our business imperatives to life
• Create engaging experiences and creative storytelling – including executive-led meetings (virtual and/or in-person), digital/video assets, presentations and special events
• Plan and prepare effective and thoughtful internal communications that engage and inspire leaders and associates – including narratives, key messages and announcements
• Serve as a strategic partner to senior executives and their leadership teams
• Provide counsel and lead thoughtful change management communications in support of the business
• Partner with and influence internal stakeholders in the best interest of the business and associates
• Evaluate performance of communications using data and metrics; recommend adjustments to communications strategies, messaging, and channels/forums

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 6 years of experience in communications
• At least 3 years of people leadership experience

Preferred Qualifications:

• Bachelor’s degree in communications, marketing, public relations, english or journalism
• 7+ years of experience managing multiple projects simultaneously
• 7+ years of experience communicating with executive-level clients

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $154,600 - $176,400 for Sr. Communications Manager
Plano, TX: $140,600 - $160,400 for Sr. Communications Manager
Richmond, VA: $140,600 - $160,400 for Sr. Communications Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).