Sr. Commercial Marketing Manager

T-MOBILE USA, Inc.; Factoria (WA); On-site; USD 109,000 - 197,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Flexible benefit account

Paid time off

Paid holidays

Tuition assistance

401(k)

Job summary

T-Mobile USA, Inc. seeks a marketing/strategy leader to develop and implement strategies to improve customer experiences, drive growth, and reduce churn. Collaborate with technical teams to execute initiatives and define value propositions.

This hybrid role is based in Bellevue, WA or Overland Park, KS and requires three days in the office weekly. A Bachelor's degree in a related field is required, with a Master's preferred, and relevant marketing experience.

Qualifications

• Marketing experience in relevant categories (software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods).
• Driving strategy cross functionally.
• Analyzing customer, business and industry data to drive business performance.

Responsibilities

• Develop and implement T-Mobile strategies to continuously improve customer experiences, drive growth, and reduce churn.
• Drive strategy through to execution in close coordination with Technical teams.
• Define target, value prop and reason to believe requirements - lead creation of and prioritizing use cases to deliver on strategy.
• Develop strategy using data analytics and customer/business insights to articulate market opportunities and provide recommendations to senior leadership.

Skills

Marketing experience

Cross functional collaboration

Analytics

Education

Bachelor's Degree or equivalent

Master's Degree

Job description

$109,300 - $197,200 Corporate Bonus Target: 20%

• life insurance
• vision insurance
• flexible benefit account
• paid time off
• paid holidays
• tuition assistance
• 401(k)

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

This position will be located in Bellevue, WA or Overland Park, KS. This is not a remote role, we are a hybrid environment requiring at least 3 days a week in office.

Job Responsibilities

• Develop and implement T-Mobile strategies to continuously improve customer experiences, drive growth, and reduce churn.
• Drive strategy through to execution in close coordination with Technical teams.
• Define target, value prop and reason to believe requirements - lead creation of and prioritizing use cases to deliver on strategy.
• Develop strategy using data analytics and customer/business insights to clearly articulate the market opportunities and provide recommendations to senior leadership on path forward.
• Collaborate closely with product, strategy, and GTM teams to drive successful omni-channel customer efforts/communications
• Manage multiple priorities in a fast paced and changing environment.
• Manages business performance including tracking of results, preparing contingencies and developing iterations of the plan in a competitive environment.
• May lead/mentor less experienced peers.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education

• Bachelor's Degree or equivalent experience (Required)
• Master's/Advanced Degree (Preferred)

Work Experience

• Marketing experience in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods. (Required)
• Driving strategy cross functionally. (Preferred)
• Analyzing customer, business and industry data to drive business performance (Preferred)

* At least 18 years of age

* Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Base Pay Range: $109,300 - $197,200 Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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