Sr. Commercial Account Executive

ООО «ХАГЕМАЕР ГРУПП»; Texas; Sur place; USD 100 000 - 135 000; Plein temps

Avantages offerts par ce poste

Health and welfare

Tuition assistance

401K

Employee assistance program

Career mobility

Employee network groups

Volunteer opportunities

Other programs

Résumé du poste

Marsh & McLennan Agency is seeking a Senior Commercial Account Executive to manage complex client insurance programs. You will act as the primary liaison with producers, coordinate with carriers and vendors, and lead renewal preparations, proposals and certificates of insurance.

The role requires strong consultative skills, strategic thinking, and robust client servicing across multiple accounts. Ideal candidates have Texas P&C licensing, 5+ years as an Account Executive, and preferred CIC/CPCU

Qualifications

• Licensed Texas P&C Agent
• Bachelor's degree preferred
• 5+ years Account Executive experience required
• CIC & CRM, or CPCU preferred
• Proficient with Word, Excel, and current internet technologies

Responsabilités

• Act as main point of contact with the Producer
• Initiate correspondence with the marketplace
• Coordinate with vendors to manage client insurance programs
• Maintain positive client relationships and analyze situations to make proactive decisions
• Demonstrate consultative ability to instruct and direct clients
• Manage deadlines and client meetings, including renewals
• Oversee Accounts Receivable and Direct Billing with respect to cancellations
• Prepare renewal documents, proposals, binders and certificates
• Provide leadership guidance to Account Executives and Managers

Connaissances

Texas P&C Agent license

5+ years Account Executive experience

CIC & CRM or CPCU

Proficient with Word, Excel, internet

Client relationship management

Formation

Bachelor's Degree (preferred)

Outils

CRM software

Description du poste

JOB TITLE: Senior Commercial Account Executive

JOB TYPE: FLSA Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES:

Documentation

Manage the Client Insurance Program, utilizing agency management system. Generally manages larger and more complex accounts than the Account Executive.

Duties include those that are done directly (higher level) or accomplished through other resources (i.e. assigned Account Managers or external resources) and not limited to:

• Acts as a main point of contact with the Producer
• Initiate correspondence with the marketplace
• Function as a main contact with vendors to ensure proper processing of requests necessary to effectively maintain the client's insurance program
• Maintain positive client relationship and have the ability to analyze situations, make proactive decisions and manage the follow-through.
• Demonstrate a strong consultative ability to instruct and direct the client
• Manage upcoming deadlines and events, informing and updating the Producer, as needed.
• Manage Accounts Receivables
• Manage Direct Billing with respect to Cancellations
• Prepare documents for renewal terms, including Insurance Proposals, Acord Insurance Binders and Certificates of Insurance
• Adhere to document retention software documentation guidelines
• Manage Perform Quality check and control on insurance policies in their entirety
• Where appropriate, make recommendations for additional products/services as well as expanding broker/consultant services as appropriate to meet client needs

Teamwork

• Delegate and manage tasks given to the Account Manager, as well as outsourcing teams, as appropriate.
• Ensure tasks from both Account Manager and outsourcing team are completed as directed
• Ensure Account Manager is performing all tasks as outlined in the MMA AM Job Description
• Provide direction and guidance to other members when appropriate
• Treat clients, prospects, and company employees with courtesy and respect. Contribute to a team approach toward meeting goals and providing excellent client service.
• Coordinate and monitor usage and quality of outsourcing teams
• Seen as a role model and begins to mentor both Account Executives and Managers, support their training and as a part of their training and development
• Build and maintain vendor relationships
• Negotiate with carriers on cost and program design
• Assist in plan recommendations for the client
• Coordinate, Present and Attend Client Meetings including though not limited to:
• Schedule/Participate in Mid-year and Renewal Meetings

Technical Expertise

• Analyze insurance quotes and make recommendations
• Comprehend and interpret Insurance Contract requirements for Certificates
• Communicate with insurance carriers as needed
• Communicate with clients as needed
• Client facing meeting as required, either in-house or offsite
• Stay up to date on carrier plans and websites.
• Become proficient using premium analysis software.
• Utilize carrier online rating programs as necessary.
• Maintain knowledge of policy forms and endorsements with ability to explain detailed coverage provisions to the client and Account Manager
• Design insurance program for client based on defined needs
• Utilize agency management system to monitor pre-defined activities (policies past expiration, aged A/R, SIC codes, etc.)
• Identify and address any coverage gaps with producer, carrier and client
• Become subject matter expert and resource in area of interest or technical capability.

REQUIREMENTS:

• Licensed: Texas P&C Agent
• Education: Bachelor's Degree, preferred
• 5+ years of Account Executive experience required
• CIC & CRM, or CPCU preferred
• Demonstrated ability to meet and exceed objectives through effective delegation and account management
• Proficient at Word, Excel, and current internet technologies.
• Ability to learn, analyze and comprehend commercial lines of insurance.
• Demonstrate ability to service clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Demonstrate track record of interacting with, meeting with and partnering with assigned clients to achieve mutually desired outcomes via routine client contact by phone, e-mail and periodic meetings and planning sessions.
• Demonstrated experience in client facing roles, i.e., primary presenter of Client new business presentations and renewal presentations, strategy meetings, claims reviews, mid-year reviews, etc.
• Ability to interact with, support, collaborate with and direct employees in a variety of subordinate, peer and superior employee roles
• Ability to speak professionally and comfortably in front of others
• Willingness to work to meet client needs beyond scheduled hours by watching e-mail activity and answering important e-mails and calls after hours and on weekends, when necessary
• Maintain and exhibit a positive, professional attitude in the performance of your job, treat clients, prospects, and agency employees with courtesy and respect, ability to maintain composure at all times, conform to the organizational chart on all personnel matters and contribute to a company team approach toward meeting agency goals and providing excellent client services.
• Represent the agency in a competent, professional manner, appropriate business attire for all client events or meetings unless otherwise advised by the client.
• Ability to travel to meet client service needs when necessary

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:

• health and welfare
• tuition assistance
• 401K
• employee assistance program
• career mobility
• employee network groups
• volunteer opportunities
• other programs

For more information about our company, please visit us at: http://marshmma.com/careers.