Sr. Clinical Solutions Consultant, Pharmacy Automation

BD; Durham (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

BD is seeking a Senior Clinical Consultant in Pharmacy Automation for its Durham, NC site. The role focuses on central fill pharmacy operations, workflow design, and optimization of automation solutions across the customer lifecycle.

The successful candidate will guide clinical and operational workflows, support post-implementation optimization, and collaborate with sales, design, and implementation teams to achieve patient-care goals in high-volume central fill settings.

Qualifications

• High School diploma and 5 years of experience in central fill pharmacy operations or related healthcare environment.
• Experience presenting recommendations and solution concepts to healthcare executives preferred.
• Bachelor’s degree in Pharmacy/Pharm.D. preferred.

Responsibilities

• Collaborate with sales, solution design, and implementation teams to assess customer clinical and operational needs in central fill environments.
• Lead pharmacy workflow assessments and provide guidance on best practices for central fill operations, including high-volume fulfillment and workflow efficiency.
• Develop optimized clinical and operational workflows and conduct readiness evaluations and post-go-live optimization reviews.
• Serve as a trusted advisor on medication-use processes and automation adoption strategies.
• Document findings and provide actionable insights in reports and presentations for central fill operations.
• Partner with Sales Engineers, implementation teams, R&D, and product teams to ensure customer outcomes.

Skills

Central fill operations

Pharmacy automation consulting

EPIC WAM experience

Consultative client engagement

Cross-functional collaboration

Education

Bachelor’s degree in Pharmacy/Pharm.D.

Tools

EPIC WAM

Job description

We Are The People Who Give Possibilities PurposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Title: Senior Clinical Consultant, Pharmacy Automation

Job Summary

We are seeking a highly skilled and experienced Senior Clinical Consultant in Pharmacy Automation with a strong emphasis on central fill pharmacy operations. The primary responsibility of this role is to provide clinical and operational expertise to support the design, implementation, optimization, and long-term success of pharmacy automation solutions, particularly within central fill environments. This consultant will engage with customers throughout the full customer lifecycle, from pre-sale discovery and workflow assessment to post-implementation optimization and continuous improvement, ensuring solutions align with pharmacy practice standards, central fill operational goals, and patient care needs. The ideal candidate will have a strong background in central fill pharmacy operations, clinical workflow design, and pharmacy automation consulting.

Key Responsibilities

• Collaborate with sales, solution design, and implementation teams to assess customer clinical and operational needs, with a particular focus on central fill pharmacy environments.
• Lead pharmacy workflow assessments and provide expert guidance on best practices for central fill pharmacy operations, including high-volume fulfillment, medication handling, and workflow efficiency.
• Develop and recommend optimized clinical and operational workflows tailored to each customer’s central fill environment, automation footprint, and performance goals.
• Conduct on-site assessments, readiness evaluations, and post-go-live optimization reviews for central fill pharmacy operations.
• Serve as a trusted advisor to customers on medication-use processes, central fill pharmacy workflows, and automation adoption strategies.
• Support customer education, change management, and adoption of pharmacy automation solutions within central fill settings.
• Document findings, recommendations, and optimization opportunities in clear, professional reports and presentations with actionable insights for central fill operations.
• Partner with Sales Engineers, implementation teams, R&D, and product teams to ensure successful customer outcomes in central fill pharmacy automation projects.
• Conduct regular follow-up visits and business reviews to assess central fill performance, customer satisfaction, and opportunities for continuous improvement.

Qualifications

• High School diploma and 5 years of experience in central fill pharmacy operations, pharmacy automation consulting, sales consulting, solution design support, or a related healthcare environment in required.
• Experience presenting recommendations and solution concepts to healthcare executives highly preferred.
• Bachelor’s degree in Pharmacy/Pharm.D. preferred.

Skills

• Deep knowledge of BD central fill pharmacy operations, medication-use workflows, and pharmacy automation systems.
• Experience with using EPIC WAM in a central fill environment
• Strong consultative skills with the ability to assess central fill workflows and recommend practical operational improvements.
• Experience leading customer-facing assessments, optimization initiatives, and workflow redesign efforts in central fill pharmacy settings.
• Ability to work collaboratively with cross-functional teams and senior customer stakeholders.
• Excellent communication, presentation, and documentation skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA NC - Durham - Roche Drive

Additional Locations

Work Shift