Sr Claims Specialist

Gilbane Building Company; Atlanta (GA); On-site; USD 75,000 - 115,000; Full time

Job summary

Gilbane Building Company is seeking a Senior Claims Specialist to manage a single line of insurance, supporting multiple divisions. The role focuses on subcontractor default and builder's risk claims, with emphasis on analysis, documentation, and coordination.

The position will sit primarily in the office and requires strong writing, communication, and project coordination skills within a construction environment. A related bachelor's degree and 2–5 years of claims experience are preferred.

Qualifications

• Bachelor's degree in a related field
• 2-5 years of experience in claims or other relevant industries
• Or equivalent combination of education and experience
• Construction project management, project controls, construction accounting, risk management, insurance claims, subcontractor default claims, or builder's risk claim experience preferred.

Responsibilities

• Assist in subcontractor default claims investigation, documentation, and administration.
• Coordinate with project teams, insurers, and brokers to gather claim-related information.
• Support tracking and analysis of costs, back charges, and recovery opportunities.
• Assist in developing claim submissions and supporting documentation.
• Assist in builder's risk claims investigation and preparation of proofs of loss.

Skills

Interpersonal skills

Problem solving

Multi-tasking

Organizational skills

MS Office

RMIS software

Education

Bachelor's degree in a related field

Tools

Microsoft Office (Outlook, Word, Excel)

RMIS software

Job description

Sr Claims Specialist

Job Locations

• US-RI-Providence
• US-GA-Atlanta
• US-IL-Chicago

Overview

Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a Senior Claims Specialist to be responsible for a single line of insurance, supporting multiple Divisions. The Senior Specialist has advanced knowledge of insurance claims. This role will sit primarily in the office.

Who are we?

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you?

You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and "People First" workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions.

Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

What's in it for you?

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

Responsibilities

Subcontractor Default Claims

• Assists in the investigation, documentation, and administration of subcontractor default claims.
• Reviews subcontract agreements, default notices, cure notices, performance bond information, and claim documentation.
• Coordinates with project teams, legal counsel, insurers, consultants, and brokers to gather claim-related information.
• Supports tracking and analysis of completion costs, back charges, delay impacts, and recovery opportunities associated with subcontractor default events.
• Assists in developing claim submissions and supporting documentation for subcontractor default claims.

Builder's Risk Claims

• Assists in the investigation, documentation, and administration of builder's risk claims arising from property damage, water intrusion, fire, weather events, theft, equipment loss, and other covered causes of loss.
• Coordinates with project teams, insurance carriers, adjusters, forensic consultants, and brokers during claim investigations.
• Reviews project cost information and supporting records to assist in preparation of proofs of loss and claim submissions.
• Tracks claim status, carrier requests, reserves, recoveries, and claim-related costs throughout the life cycle of the claim.

Construction and Financial Analysis

• Reviews project financial records, budgets, cost reports, change orders, schedule information, and supporting documentation related to construction claims.
• Assists in identifying and documenting claim exposures, damages, mitigation efforts, and recovery opportunities.
• Maintains accurate claim files and documentation supporting insurance recoveries and loss analyses.

Qualifications

EXPERIENCE/EDUCATION

• Bachelor's degree in a related field
• 2-5 years of experience in claims or other relevant industries
• Or equivalent combination of education and experience
• Construction project management, project controls, construction accounting, risk management, insurance claims, subcontractor default claims, or builder's risk claim experience preferred.

KNOWLEDGE, SKILLS & ABILITIES

• Prior experience handling subcontractor default insurance claims, performance bond claims, builder's risk claims, property damage claims, or other construction-related insurance claims is a plus.
• Advanced written, verbal, and interpersonal skills
• Ability to function as an integral part of a team while being highly collaborative
• Ability to coordinate efforts involving individuals from different geographic areas as well as external partners
• Ability to understand issues quickly and follow through with a resolution
• Ability to learn and understand Gilbane's insurance coverages
• Advanced customer service skills
• Advanced problem solving, planning, multi-tasking, and organizational skills
• Proficient in Microsoft Office specifically Outlook, Word, and Excel and other critical RMIS software is essential

Option 1 - Single location (.8 and 1.1 compa-ratio)

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

For (Insert State) this ranges from $XX,XXX.XX-$XXX,XXX.XX plus benefits and retirement program.

Option 2 - Multiple office/tier locations (.8 compa-ratio of the lowest tier and 1.1 compa-ratio of the highest tier.)

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

The pay ranges from $XX,XXX.XX-$XXX,XXX.XX plus benefits and retirement program.

Option 3 - Nationwide/Remote Locations (insert .8 compa-ratio of the lowest tier and 1.1 compa-ratio of the highest tier.

This position can be performed remotely or from any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

The pay ranges from $XX,XXX.XX-$XXX,XXX.XX plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affir... All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.