Sr. Claims Coordinator

Farm Family; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Professional development

Job summary

Farm Family Insurance in Omaha, NE, seeks a Senior Coordinator, Claims to join the office-based team. You will provide specialized financial support to ensure efficient, compliant workflows within the Claims Division.

In the Financial Administration Department, you will handle varied financial functions, deliver reports, and maintain accurate tax-related documentation while collaborating with internal customers and business partners to drive process improvements.

Qualifications

• Five or more years of administrative or insurance experience/training.
• Strong ability to navigate multiple systems and prioritize tasks.
• Excellent problem-solving and customer service mindset.
• Detail-oriented with accurate documentation.
• Bachelor’s degree and/or insurance designation preferred.

Responsibilities

• Ensure financial compliance and accuracy within the Claims Division.
• Serve as a trusted resource for internal customers and business partners.
• Analyze and improve workflows, documentation systems, and performance standards.
• Prepare and deliver reports and maintain tax-related documentation.

Skills

Five+ years experience

Education

Bachelor's degree

Insurance designation

Job description

Company

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Senior Coordinator, Claims – Farm Family

Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

At Farm Family Insurance, we invite you to elevate your career as a Senior Coordinator, Claims by joining a vibrant, collaborative team with a bold vision for excellence.

Make Your Mark at Farm Family Insurance

Working onsite as a Senior Coordinator within the Financial Administration Department, you will make a vital contribution providing specialized financial functions to ensure efficient workflows and maintain compliance for the Claims Division. Your problem-solving skills will be essential to make this role as impactful and effective as it is intended.

How You Will Create an Impact

• Apply expertise to ensure financial compliance and accuracy.
• Serve as a trusted resource for internal customers and business partners diagnosing issues, resolving inquiries, and delivering specialized support as a subject matter expert.
• Analyze and enhance operational practices, including workflow, documentation systems, and performance standards, to drive process improvements and implement approved solutions.
• Manage varied responsibilities within the scope of financial functions for the Claims Division, including preparing and delivering reports, supplying business‑critical materials, maintaining and reporting accurate tax‑related documentation, and ensuring reconciliation of various lines of business.

What You’ll Need to Succeed

• Exceptional administrative or insurance experience and/or training which typically comes with five or more years of experience.
• An eagerness to learn from experiences and new situations, you’re great at navigating and switching between proprietary, vendor, web‑based and standard computer systems, according to priorities.
• You’re also great at identifying problems and coming up with appropriate solutions.
• A customer service mindset and ability to proactively engage with a variety of internal customers and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files.
• An insatiable attention to detail it takes to ensure accurate documentation.
• A bachelor’s degree and/or insurance designation will help move you to the top of the list.

At Argo/Farm Family, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for a generous benefits package.

Please Note

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210‑321‑8400.

Benefits And Compensation

We offer a competitive compensation package, performance‑based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.