Sr Claim Examiner-Liability

Crawford & Company; California (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay

Bonus/Incentive Pay and other rewards

Medical, Dental and Vision Plans

401(k) Retirement Plan

Tuition Assistance

Training programs for career growth

Mental Health Support

Job summary

Crawford & Company is seeking a Senior Claims Examiner – Liability in the United States. You will manage high‑exposure, complex claims from investigation through resolution, exercising independent judgment and coordinating with supervisors and defense attorneys.

Responsibilities include leading investigations, setting reserves, and guiding litigation strategy while mentoring teammates and ensuring timely payments.

Qualifications

• Bachelor's degree or equivalent experience required.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
• Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.

Responsibilities

• Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted.
• Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel.
• Establishes reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
• Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits.
• Develops subrogation and third party recovery potential and follows reclaim procedures.
• Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.

Skills

Independent work

Communication skills

Analytical thinking

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Senior Claims Examiner – Liability

Ready to level up your claims career? Join us as a Senior Claims Examiner – Liability, where you’ll manage high‑exposure, complex claims and oversee the full process from investigation to resolution. Take your expertise to the next level in a role where your impact truly matters!

In This Role, You’ll

• Lead advanced claim investigations with independence
• Review coverage, determine liability, and drive fair resolutions
• Set reserves using sharp judgment and analytical expertise
• Partner with supervisors and defense attorneys to prep cases for litigation
• Mentor and train new team members

Responsibilities

• Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted.
• Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel.
• Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
• Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits.
• Develops subrogation and third party recovery potential and follows reclaim procedures.
• Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.

Qualifications

• Bachelor's degree or equivalent experience required.
• Technical claims investigations/settling experience with 4‑8 years experience in Claims or similar organization.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
• Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.
• Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU.
• License Requirements: Per State or Jurisdictional requirements.

Benefits

When you accept a job with Crawford, you become a part of the One Crawford family. We offer a comprehensive Total Rewards package to assist with financial, health/wellness, continuing education/training and other needs.

The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.