Sr Channel Partner Manager - VAR/MSP

Sinch; Denver (CO); Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health benefits

Mental health resources

401(k) with employer match

Paid time off

Parental leave

Flexible remote work

Volunteer time off

Discounts

Job summary

Sinch is seeking a seasoned Partnerships leader to own and expand channel partner relationships with direct revenue accountability. You will drive joint business planning, co-selling initiatives, and scalable channel programs in collaboration with Marketing and Sales.

You will analyze partner performance, influence product and sales strategy, and ensure governance and compliance while representing Sinch at industry events. Remote-friendly role with strong strategic impact.

Qualifications

• 8+ years related experience with education requirement or equivalent
• CPaaS/SaaS/UCaaS/Telecom channel ecosystem preferred (3+ years)
• Proven track record building VAR/MSP partnerships with revenue outcomes
• Strong understanding of channel economics and partner business models
• Excellent cross-functional collaboration and influence without authority
• Data-driven with partner performance reporting and forecasting
• Strong business acumen linking partner capabilities to customer value
• Excellent communication, presentation and relationship management

Responsibilities

• Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Joint Business Planning: Drive joint business planning, quarterly reviews, and GTM execution with VARs/MSPs.
• Pipeline & Co-Selling: Lead co-selling initiatives with direct sales to drive enterprise revenue.
• Channel Enablement: Design and execute scalable channel programs, training, and campaigns with Marketing.
• Performance Analytics: Analyze VAR/MSP metrics, pipeline, and revenue contribution.
• Strategic Feedback: Advise on sales strategy, product roadmap, and channel program design.
• Compliance & Governance: Ensure VAR/MSP compliance with program requirements and branding.
• Industry Representation: Represent the company at events to grow market presence.
• Partner Advocacy: Ensure VAR/MSP resources and support for success.

Skills

Channel partnerships

Revenue accountability

Cross-functional collaboration

Data-driven forecasting

Communication & relationships

Education

Bachelor's degree

Master's degree

PhD (no experience)

Job description

ABOUT SINCH

Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, Paypal , Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

Key Responsibilities:

• Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.


• Joint Business Planning: Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with VAR's/MSP's.


• Pipeline & Co-Selling: Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.


• Channel Enablement: Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.


• Performance Analytics: Analyze VAR/MSP performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.


• Strategic Feedback: Provide VAR/MSP insights to influence sales strategy, product roadmap, and channel program design.


• Compliance & Governance: Ensure VAR/MSP compliance with program requirements, brand standards, and sales processes.


• Industry Representation: Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.


• Partner Advocacy: Serve as an internal advocate for VAR's/MSP's, ensuring they receive the resources and support needed to be successful.

Qualifications:

• Education & Experience: Minimum of 8 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.


• Preferred: 3+ years of direct experience working within the CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.


• Proven track record of building and growing high-performing VAR/MSP partnerships with measurable revenue outcomes.


• Strong understanding of channel economics, partner business models, and indirect sales cycles.


• Excellent cross-functional collaboration skills; able to influence without direct authority.


• Data-driven and analytical mindset with experience in partner performance reporting and forecasting.


• Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.


• Excellent communication, presentation, and relationship management skills.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.


• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.


• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.


• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.


• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.


• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.


• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.


• TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+ program.

The estimated total annual on-target earnings (OTE) for this r ole are $177,000 - $221,000.

The annual starting base salary for this position i s $124,000 - 155,000.

Factors that may affect starting pay within this range include geography/ market , skills, education, experience, and other qualifications.

In addition to base salary, this position is eligible to participate in the Company's commission plan, with a target commission opportunity equal to 30% of annualized base salary, subject to the terms of the applicable commission plan.

This role will be accepting applications u ntil 10.30.26. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation process.