Sr. Catering Manager

Compass Group USA; Wichita (KS); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Catering Manager (sales and operations) to orchestrate all catering events. This role leads service staff, coordinates scheduling, and ensures accurate invoicing for daily events.

The position requires leadership of multiple hourly staff and strong coordination of orders, setup, and client communications while upholding company standards and excellent customer service.

Qualifications

• A.S. or equivalent experience required.
• General hospitality knowledge and interest in sustainability recommended.
• Ability to interact with diverse and high-volume customers.
• Proficiency with word processing and spreadsheets.

Responsibilities

• Oversee daily catering operations.
• Supervise and develop staff.
• Coordinate culinary programs and events.
• Deliver excellent customer service.
• Manage finances and analyze data.
• Plan and execute special events.
• Support marketing and sales efforts.

Skills

Hospitality knowledge

High-volume customer service

Email communication

Microsoft Word/Excel

Multitasking

Education

A.S. or equivalent experience

Tools

Web-based ordering system

Job description

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As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

TheCatering Manager (sales and operations) is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.

Key Responsibilities:

• Daily Operations
• Supervision and Staff Development
• Culinary Programs
• Customer Service
• Financial Management and Analysis
• Special Events
• Marketing and Sales

Preferred Qualifications:

• A.S. or equivalent experience
• General Hospitality knowledge and interest in sustainability and sustainable food practices
• At least two years similar work experience
• Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
• Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
• Proficient with word processing and spread sheet applications.
• Ability to write professional and efficient emails to clients and customers.
• Possess the ability to meet Company specific uniform standards for this position.
• Utilize all Personal Protective Equipment’s per Company guidelines.
• Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
• This position supervises numerous (5-10) hourly employees, including delivery personnel and culinary personnel.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.