Sr. Category Manager, Worldwide Grocery Stores (WWGS)

SupportFinity™; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

SupportFinity™ is seeking a Sr. Category Manager for its Worldwide Grocery Stores organization in Seattle. This role is vital in reshaping the grocery industry by creating seamless shopping experiences online and offline.

The successful candidate will own the customer experience strategy and collaborate with internal teams to drive category growth while managing vendor relationships. This position requires significant experience in category management and a strong background in the retail industry.

Qualifications

• 5+ years of experience with Excel.
• Bachelor’s degree, or 5+ years of professional or military experience.
• Experience with business analysis and P&L management.
• Experience in account management, project/program management, or buying.
• 5+ years of Category Management experience.
• Retail industry experience.

Responsibilities

• Own the overall customer experience strategy for your category.
• Lead the selection strategy and execution for your category.
• Work alongside partner teams to ensure we deliver against category goals.
• Establish and grow vendor relationships.
• Own the Trade Planning Strategy to drive category growth.

Skills

Experience with Excel

Business analysis

P&L management

Account management

Category management

Project/program management

Retail industry experience

Education

Bachelor’s degree

Tools

Excel

Job description

Sr. Category Manager, Worldwide Grocery Stores (WWGS)

Amazon's Worldwide Grocery Stores organization is seeking a Sr. Category Manager to join our talented team that is reshaping the grocery industry through its commitment to meeting evolving customer needs.

As an organization, we create a seamless and convenient grocery shopping experience that helps customers save time and money. We continually innovate to provide customers with great selection, value, and convenience in groceries and everyday essentials, both online and in physical stores. Embrace the opportunity to contribute to our efforts in omnichannel grocery shopping while working in a dynamic and fast‑paced environment.

Key job responsibilities

• Own the overall customer experience strategy for your category, setting strategic goals
• Lead the selection strategy and execution for your category
• Work alongside partner teams across the organization to ensure we deliver against key category goals and milestones
• Establish and grow vendor relationships; partner with vendors to deliver improvements in customer experience and hold vendors accountable for operational performance
• Own the Trade Planning Strategy to drive category growth

A day in the life

• Be the ‘business owner’ for your category, working autonomously and possessing a complete understanding of internal and external variables that impact your category
• Coordinate cross‑functional teams, and communicate with internal and external partners, while meeting tight deadlines
• Create a compelling category CX that raises the bar and drives customer engagement
• Analyze weekly and monthly performance metrics and manage communication with internal and external stakeholders to hit key inputs and outputs
• Provide input for your category regarding promotional activity, space allocation, pricing, productivity analysis, and forecasting

Basic Qualifications

• 5+ years of experience with Excel
• Bachelor’s degree, or 5+ years of professional or military experience
• Experience with business analysis and P&L management
• Experience in account management, project/program management, or buying
• 5+ years of Category Management experience
• Retail industry experience

Preferred Qualifications

• Experience using data to influence business decisions
• Experience driving direction and alignment with cross-functional teams
• Grocery retail experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon offers a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave.