Sr Case Manager/Case Manager, Markus Gardens SP-SRO

ACMH INC; Hempfield Township (Westmoreland County); On-site; USD 52,000 - 60,000; Full time

Job summary

ACMH INC in Queens (Jamaica), New York, is seeking a Senior Case Manager/Case Manager for Markus Gardens SP-SRO. The role involves coordinating care and delivering community rehabilitation services within a team-based framework.

Position includes regular home visits, psychosocial assessments, and close collaboration with psychiatric care providers. Scheduling covers Tue–Sat shifts; reports to the Program Director and includes housing support and medication management elements.

Qualifications

• M.A. in psychology or a human service related field (Senior Case Manager).
• B.A. in psychology or a human service related field with at least 3 years of direct care experience.
• Experience working with adults with serious mental illness preferred.

Responsibilities

• Conducts home visits for assigned caseload.
• Obtains psychosocial histories and conducts functional skills assessments.
• Maintains liaison with primary psychiatric care providers.
• Ensures access to psychiatric, substance use, medical services and entitlements.
• Monitors medications, adherence, and side effects.
• Develops individualized Service/Support Plans with the team and client.
• Delivers housing support, education/employment assistance, health care and entitlements.
• Documents client progress and updates plans.
• Trains clients in safety procedures and conducts drills.
• Attends in-service training and provides coverage for others as needed.
• Acts as Qualified Mental Health Staff Person.

Skills

Communication skills

Education

Master's degree in psychology or human service related field

Bachelor's degree in psychology or human services related field

Job description

Sr Case Manager/Case Manager, Markus Gardens SP-SRO

ACMH INC Jamaica, New York, United States

About this position

Description:

Position: Senior Case Manager/Case Manager, Markus Gardens SP-SRO

Function: Provides case coordination and delivers community rehabilitation services.

Reports to: Program Director

Location: Queens (Jamaica)

Schedule: Tuesdays & Wednesdays (11am-7pm), Thursdays (9am-5pm), Fridays & Saturdays (11am-7pm)

Tasks:

• Conducts home visits on a regular basis for assigned case load.


• Obtains psychosocial histories and conducts functional skills assessments.


• Establishes and maintains liaison with primary provider of psychiatric care.


• Assures access to psychiatric, substance use, medical services, and entitlement benefits.


• Monitors client medication, including adherence and side-effects.


• Administers standardized health screening tools


• Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice.


• Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.


• Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation.


• Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.


• Trains clients in safety procedures and conducts fire drills and self-preservation tests.


• Prepares residents for transition to independent living and makes necessary referrals.


• Facilitates crisis intervention in the event of an emergency.


• Staffs Emergency Phone on a rotating basis.


• Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.


• Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.


• Attends in-service training as requested by supervisory personnel.


• Provides coverage as needed for other staff on the program team.


• Serves as "Qualified Mental Health Staff Person"


• Duties as assigned by supervisor.

Requirements:

Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred.

Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills.

Single Site SCM Salary: $60,355 plus generous benefits

Single Site CM Salary: $52,081 plus generous benefits

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

For more information, visit our website: www.acmhnyc.org