Sr Case Manager/Assistant Program Director, Bronx Supportive Apartment (BSA)

Socket.dev; New York (NY); On-site; USD 61,000 - 82,000; Full time

Job summary

ACMH in The Bronx seeks a Senior Case Manager/Assistant Program Director to coordinate casework and support the Program Director in delivering community rehabilitation services within housing programs. This role focuses on ensuring quality care, coordinating with treatment teams, and maintaining program operations.

The position emphasizes leading and mentoring staff, managing client plans, and ensuring compliance with NYS OMH regulations, with a salary of $71,424 plus generous benefits.

Qualifications

• Master’s degree in psychology or a related field.
• Understanding of evidence-based practices in rehabilitation and recovery.
• Experience in mental health residential settings.
• Ability to lead and mentor others.

Responsibilities

• Conducts home visits for assigned caseload.
• Obtains psychosocial histories and conducts functional skills assessments.
• Establishes liaison with psychiatric care providers.
• Ensures access to psychiatric, substance abuse and medical services and benefits.
• Administers health screening tools.
• Monitors client medication adherence and side-effects.
• Develops individualized rehabilitation plans with the treatment team.
• Delivers community rehabilitation services as needed.
• Documents client responses and updates plans accordingly.
• Trains clients in safety procedures and conducts drills.
• Prepares residents for transition to independent living and makes referrals.
• Facilitates crisis interventions in emergencies.
• Staffs Emergency Phone on a rotating basis.
• Maintains client charts and incident reports.
• Oversees apartment maintenance and inventories.
• Attends in-service training and provides coverage for others.
• Acts as Qualified Mental Health Staff Person.

Skills

Case coordination

Crisis intervention

Documentation

Mentoring

Liaison building

Education

Master’s degree in psychology or related field

Bachelor’s degree in psychology or related field with experience

Job description

Description

Position: Senior Case Manager/Assistant Program Director, Bronx Supportive Apartment (BSA)

Function: Provides case coordination/direct service and assists the Program Director in assuring the delivery of community rehabilitation services. Assists Program Director with the overall operations and services of Housing Program.

Reports to: Program Director

Location: The Bronx

Schedule: Mondays through Fridays (9:00am-5:00pm)

Tasks:

• Conducts home visits on a regular basis for assigned case load.


• Obtains psychosocial histories and conducts functional skills assessments.


• Establishes and maintains liaison with primary provider of psychiatric care.


• Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.


• Administers standardized health screening tools


• Monitors client medication, including adherence and side-effects.


• Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.


• Delivers community rehabilitation services according to individual need.


• Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.


• Trains clients in safety procedures, conducts fire drills and self-preservation tests.


• Prepares residents for transition to independent living and makes necessary referrals.


• Facilitates crisis intervention in the event of an emergency.


• Staffs Emergency Phone on a rotating basis.


• Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.


• Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.


• Attends in-service training as requested by supervisory personnel.


• Provides coverage as needed for other staff on the program team.


• Serves as “Qualified Mental Health Staff Person”.


• Ensures delivery of program services according to agency policies and procedures.


• Ensures compliance with applicable NYS OMH regulations.


• Acts as supervisor on duty in the absence of the director.


• Supervisory, program management, quality assurance, and other duties as assigned.

Requirements

Possess a Master’s degree in psychology or a related field or a Bachelor’s degree in psychology or a related field with significant experience in the field. Understanding of evidence-based practices in rehabilitation and recovery. Experience in mental health residential settings. Ability to lead and mentor others.

Salary: $71,424 plus generous benefits

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.