Sr. Calibration Field Technician - Greater Boston Area

Alcami; Pepperell (MA); On-site; USD 41,000 - 50,000; Full time

Job summary

Alcami in the greater Boston area is seeking a Senior Calibration Field Technician to plan and schedule on-site calibration work at client sites. You will perform routine calibration, prepare certificates, and support quality assurance according to ISO 17025 and cGMP.

This fully on-site role requires a clean driving record, 1st shift hours, and local travel weekly to client locations. You will engage with customers, maintain records, and ensure adherence to documented procedures.

Qualifications

• High School Diploma or GED required; technical schooling/associates preferred.
• Clean driving record and valid license required.
• 3-6 years calibration experience; HPLC troubleshooting preferred.

Responsibilities

• Represent Alcami professionally with customers.
• Coordinate and perform calibration on-site and in-house per procedures.
• Create, modify, and execute calibration procedures.
• Issue, review, and approve calibration certificates.
• Report, troubleshoot, and advise on calibration quality issues.
• Provide training to technicians on calibration principles.
• Maintain project records including costs reconciliation.
• Ensure ISO 17025 and cGMP compliance.
• Travel weekly for local field work.

Skills

Microsoft Office

Metrology

Communication skills

Reporting skills

Customer service

GxP knowledge

Troubleshooting

Problem solving

Education

HS Diploma or GED

Associate’s Degree preferred

Military/Technical School background

Tools

HPLC

Job description

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

Are you interested in joining our team?

Job Summary

The Senior Calibration Field Technician (greater Boston area) will plan and schedule field on-site customer work. This includes but is not limited to preparing equipment, directing, supporting, and overseeing calibration execution. The Sr. Calibration Field Technician meets project objectives in a cost-effective yet quality driven manner.

This role will be based at a client site in the greater Boston area.

On-Site Expectations

• This isa fully on-site position based at a customer location in the greater Boston area.
• 1st Shift: Monday - Friday, 7:00am - 3:30pm.
• This position is for day shift but may require occasional off shift and/or weekend coverage to accommodate schedules and/or project timelines.

Responsibilities

• Represent Alcami in a professional manner when interacting with customers.
• Work with customers to address their calibration needs, questions, and concerns.
• Perform routine calibration and preventative maintenance of Alcami and customer equipment in-house and at customer sites following documented procedures using precision standards.
• Create, modify, and execute calibration procedures.
• Issue, review, and approve calibration certificates.
• Report, troubleshoot, evaluate, and offer recommendations about quality issues relating to calibration.
• Provide technical expertise to other team members when necessary.
• Maintain records of pertinent information for the project including project costs reconciliation.
• Troubleshoot, evaluate, and document specialized instructions for calibrations.
• Provide training to technicians on general calibration principles and specific calibration procedures, sharing best practices and industry knowledge.
• Author and revise current work instructions, procedures and documents as needed.
• Relay opinions or interpretations of calibration results to customer via calibration certificates.
• Exemplify ISO 17025 and cGMP practices.
• Maintain good housekeeping practices.
• Other duties as assigned.

Qualifications

• High School Diploma or GED required. Military, Technical School, or Associate’s Degree preferred.
• Clean driving record and valid driver's license required.
• 3-6 years’ experience in calibration.
• Experience with HPLC troubleshooting and repair is preferred.
• Must be based in the greater Boston area.

Knowledge, Skills, and Abilities

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, etc.) required.
• Metrology, electronic, electrical and mechanical skills.
• Strong verbal and written communication skills required.
• Excellent reporting skills.
• Strong customer service, organizational, and time management skills.
• Proficiency in GxP guidelines.
• Strong detail orientation and organizational skills required.
• Able to problem solve and complete basic troubleshooting required.

Travel Expectations

• Offsite local travel is required weekly.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will regularly walk, sit, use hands, reach and talk or hear, will frequently stand and stoop, kneel, crouch or crawl, and occasionally climb or balance. In this role, you will frequently lift up to 10-25 pounds and occasionally lift up to 50 pounds. The position requires close vision and ability to adjust focus as requirements. You will regularly work in an office environment and occasionally be exposed to wet or humid conditions, work near moving mechanical parts, work in high places, near fumes or airborne particles, toxic or caustic chemicals, in outdoor weather conditions, extreme cold (non-weather), have a risk of electrical shock, risk of radiation and vibration. This position works with a moderate noise level.

Pay Range

The base hourly pay range for this position is $30.00 – $36.00per hour.

Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. Actual base salary will be based on a number of factors including, but not limited to, relevant skills, competencies, and experience, and upon joining Alcami will be reviewed periodically. Alcami may change the published salary range based on company and market factors.