Sr Business Program Manager - Washington, DC

VetJobs; Washington (District of Columbia); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Annual salary range $88,800–$122,100

Annual bonus 15%

401(k) match

Medical, dental and vision insurance

Life and disability insurance

Generous paid time off

Employee Assistance Program

Wellbeing programs

Referral bonus

Job summary

Exelon Corporation is seeking a strategic project leader to develop, manage, and evaluate initiatives from planning through post-implementation. This role requires aligning management models, driving best practices, and delivering financial and operational reports.

The ideal candidate brings a bachelor’s in business or STEM with 4–7 years of relevant experience, strong analytical and communication skills, and proficiency in MS Project, Visio, Excel and PowerPoint.

Qualifications

• Bachelor’s degree in business or STEM with 4–7 years of related business experience OR in lieu of bachelor’s degree 6–9 years of related business experience.
• Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position.
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint).
• Demonstrated business acumen with strong problem solving, analytical/financial, negotiation, and conflict management skills.

Responsibilities

• Lead development, implementation, and evaluation of projects, programs, and initiatives. Manage scope, schedule, and budget for projects and programs.
• Coordinate and report on process/project assignments; develop performance indicators and tracking mechanisms.
• Lead change management activities and train employees for new processes and procedures.
• Provide benchmarking analysis and prepare status reports to leadership.
• Understand business processes and provide day-to-day client support and guidance.

Skills

Problem solving

Analytical skills

Communication

Collaboration

Negotiation

Education

Bachelor's degree in business or STEM

Tools

Microsoft Project

Visio

Excel

PowerPoint

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience,

Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post.

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose Of Position

Develop, manage, and evaluate key projects/programs/initiatives from planning to post implementation phases as required. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Perform various assignments including requests for financial and operational reports, data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties And Accountabilities

• Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs. (20%)
• Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. (20%)
• Coordinate work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
• Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables. (10%)
• Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
• Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership. (10%)
• Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries. (20%)

Job Scope

JOB SCOPE This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.

Financial Scope

Direct impact on budget is substantial. This position has a direct impact on the Company's performance regarding several key indicators operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Drives the development of key projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.

This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.

Contacts

This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal. The ability to build relationships across the organization is critical.

Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization. Supports the establishment of business plans and objectives for multiple areas / departments. Develops performance indicators and tracking mechanisms to monitor results.

Auto req ID

485260BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

MINIMUM QUALIFICATIONS Bachelor’s degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience. Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs). Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs. Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities. Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks. Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels. Demonstrated ability to develop and implement process enhancements and efficiencies including new technology

Preferred Qualifications

PREFERRED QUALIFICATIONS MBA or Master's degree in a business or S.T.E.M. field. Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets. Certification as : Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership. Familiarity or experience with the regulatory process, as well as energy efficiency, battery storage, and/or load mgmt or VPP programs. Knowledge of customer incentive programs, time-of-use rates, and/or EVSE. Comfortability managing and working with external contractors. Public speaking skills.

Benefits

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $88,800.00/Yr. – $122,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

City*

Washington

State*

District of Columbia

Job_Category

Management

Job Code

Operations_ Specialist

Affiliate Sponsor

Exelon Corporation

Salary Range

$75,000-$100,000