Sr. Business Development Specialist - Service Solutions

Intertape Polymer Group (IPG); Atlanta (GA); Remote; USD 100,000 - 140,000; Full time

Job summary

Intertape Polymer Group (IPG) invites an experienced Business Development Specialist to lead emerging service, automation, and specialty solution opportunities beyond IPG’s core product portfolio.

The role requires strategic prospecting, consultative selling, and partnerships with end users, integrators, OEMs, and distributors across the US. Remote work with heavy travel and collaboration across Sales, Service, Engineering, and Operations will be essential.

Qualifications

• Bachelor's degree required in business, engineering, automation, or related field.
• MBA or advanced business education preferred.
• 7+ years in business development, strategic sales, or related field.

Responsibilities

• Identify and develop new revenue streams in automation, service solutions, and aftermarket offerings.
• Lead strategic prospecting and consultative solution selling with end users, integrators, and OEMs.
• Collaborate with Sales, Service, Engineering, and Operations to deliver customer-specific solutions.
• Manage full sales cycle from qualification to proposal, negotiation, and project kickoff.

Skills

Industrial automation

Solution selling

Strategic prospecting

Customer discovery

CRM proficiency

Cross-functional collaboration

Education

Bachelor's degree in Business/Engineering

MBA preferred

Tools

CRM systems

Job description

At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world.

This role will work remotely with frequent travel across the US. Business Development Specialist - Service Solutions Sales. Reports To: VP Global Field Service. The Business Development Specialist serves as the business development leader for emerging service, automation, and specialty solution opportunities outside of the traditional IPG product portfolio.

This role is responsible for identifying, developing, and commercializing new revenue streams through strategic prospecting, consultative solution selling, partnership development, and market expansion initiatives.

The incumbent actively pursues new business opportunities with end users, integrators, OEMs, distributors, and strategic partners focused on industrial automation, vision inspection systems, paint and fluid management solutions, third‑party packaging equipment, non‑IPG automation platforms, aftermarket services, and other value‑added solutions.

Working closely with Sales, Service, Engineering, Operations, and Leadership teams, this role develops and converts opportunities that drive profitable growth and expand the company's service and solutions portfolio.

Act as the subject matter expert for emerging service, automation, and specialty solution offerings, identifying customer challenges and developing value‑added solutions that create new revenue opportunities.

Serve as the primary business development lead for strategic accounts, promoting service, automation, and engineered solutions that address customer operational, productivity, quality, maintenance, and cost‑reduction objectives.

Accountable for achieving new business revenue, gross margin, and pipeline development objectives associated with emerging service and solution offerings.

Develop and execute strategic business development plans to expand market presence and create new revenue streams.

Lead customer discovery discussions to identify unmet operational needs and translate them into profitable solution opportunities.

Manage opportunities throughout the entire sales cycle, from initial prospecting and qualification through proposal presentation, negotiation, implementation support, and successful project launch.

Collaborate with Territory Managers, Technical Sales Specialists, Engineering, Service, and Operations teams to develop and deliver customer‑specific solutions.

Develop strategic relationships with third‑party equipment manufacturers, technology providers, automation companies, and service partners to expand available solutions and capabilities.

Educate customers, distributors, and internal sales teams on the value proposition, capabilities, applications, and business benefits of emerging service and solution offerings.

Maintain expertise in industrial automation technologies, vision systems, packaging equipment, paint and fluid management systems, aftermarket services, and related industrial technologies.

Partner with distribution and sales teams to identify complex customer opportunities and develop comprehensive solutions.

Serve as a mentor and resource for Business Development Specialists and other sales professionals.

Monitor market trends, competitive offerings, customer needs, and industry developments to identify future growth opportunities.

Provide strategic feedback to leadership regarding market gaps, customer requirements, partnership opportunities, and potential new service offerings.

Support the development and commercialization of new service programs, technologies, and recurring revenue models.

Education and Experience

• Bachelor's degree in Business, Engineering, Industrial Technology, Automation, Manufacturing, Sales, Marketing, or a related field required
• MBA or advanced technical/business education preferred
• 7+ years of business development, strategic sales, industrial automation, technical sales, capital equipment sales, or related experience
• Proven success in a hunter‑oriented business development role with demonstrated ability to generate new business opportunities and revenue streams
• Experience selling complex technical solutions, industrial services, automation systems, equipment, or engineered solutions
• Experience working with OEMs, integrators, distributors, manufacturing operations, or industrial end users preferred
• Demonstrated success managing long‑cycle consultative sales opportunities and strategic customer relationships
• Experience developing partnerships and bringing new products, services, or solutions to market preferred

Key Skills

• Strong understanding of industrial automation, manufacturing processes, packaging operations, controls, robotics, machine vision, or related technologies.
• Ability to understand customer operational challenges and develop value‑added business solutions.
• Strong financial and business acumen with the ability to develop ROI and value‑based selling strategies.
• Proficiency with CRM platforms, Microsoft Office Suite, and sales pipeline management tools.
• Proven relationship‑building and networking abilities with a customer‑focused, collaborative approach.
• Proficient in Microsoft Office Suite and other business productivity tools.

Travel Requirements

• Ability to travel independently by air and vehicle.
• Travel requirement approximately 60-80%, depending on business needs and territory requirements.
• Eligible employees may also earn additional incentive compensation through bonus and/or commission programs.

#LI-Remote

Whether it is through cross‑department collaboration, continuous training, or sustainability‑driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco‑friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish! We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed.