Sr. Business Analyst, Workforce Planning (Starlink)

SpaceX; Redmond (WA); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Employee Stock Purchase Plan

Health, dental, and vision coverage

401(k) retirement plan

Disability insurance

Life insurance

Parental leave

Paid vacation (3 weeks)

Paid holidays (10+)

Sick time (Washington state)

Shuttle service to Seattle area

Job summary

SpaceX in Redmond, WA is seeking a Sr. Business Analyst, Workforce Planning (Starlink) to lead proactive forecasting and headcount planning. You will shape demand forecasts, oversee short- and long-term levers, and partner with leadership on scenarios and resource allocation.

Ideal candidates bring advanced Excel, SQL, and Python skills, plus strong analytics and leadership to guide cross-functional teams. This role is on-site with relocation for local candidates in Redmond.

Qualifications

• Bachelor’s degree in business, supply chain management, information systems, computer science, engineering, or economics; OR 5+ years of professional experience in workforce management or capacity planning.
• 3+ years of progressive experience in workforce planning, demand forecasting, or analytics.

Responsibilities

• Lead proactive workforce planning strategies to anticipate and mitigate demand volatility through advanced forecasting and predictive analytics
• Identify, evaluate, and activate short-term levers (e.g., overtime, flexible staffing, real-time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion, process redesign) to optimize workforce utilization
• Develop and improve forecasting models that detect demand fluctuations early and support data-driven decision-making
• Ensure workforce decisions consistently protect and enhance customer experience by maintaining service levels and minimizing disruptions
• Provide strategic recommendations to leadership on headcount planning, resource allocation, and scenario modeling
• Mentor and develop Workforce Specialists on forecasting techniques, lever management, and proactive planning practices
• Drive continuous improvement initiatives to improve forecast accuracy, reduce the impact of volatility, and strengthen operational resilience
• Manage cross-functional projects related to workforce systems, analytics tools, and process standardization

Skills

Forecasting

Analytics

Leadership

Stakeholder management

Education

Bachelor's degree in business, supply chain management, information systems, computer science, engineering, or economics

Master's degree (preferred)

Tools

SQL

Excel (Advanced)

Python

Tableau/Power BI

Job description

SR. BUSINESS ANALYST, WORKFORCE PLANNING (STARLINK)

Responsibilities

• Lead proactive workforce planning strategies to anticipate and mitigate demand volatility through advanced forecasting and predictive analytics
• Identify, evaluate, and activate short-term levers (e.g., overtime, flexible staffing, real-time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion, process redesign) to optimize workforce utilization
• Develop and improve forecasting models that detect demand fluctuations early and support data-driven decision-making
• Ensure workforce decisions consistently protect and enhance customer experience by maintaining service levels and minimizing disruptions
• Provide strategic recommendations to leadership on headcount planning, resource allocation, and scenario modeling
• Mentor and develop Workforce Specialists on forecasting techniques, lever management, and proactive planning practices
• Drive continuous improvement initiatives to improve forecast accuracy, reduce the impact of volatility, and strengthen operational resilience
• Manage cross-functional projects related to workforce systems, analytics tools, and process standardization

Basic Qualifications

• Bachelor’s degree in business, supply chain management, information systems, computer science, engineering, or economics; OR 5+ years of professional experience in workforce management or capacity planning
• 3+ years of progressive experience in workforce planning, demand forecasting, or analytics

Preferred Skills And Experience

• Master’s degree in an analytical field
• 2+ years of experience in demand forecasting and predictive analytics
• 3+ years of experience using advanced Excel and SQL
• 2+ years of experience in statistical modeling, applied mathematics, operations research, or a related field
• Proficiency in Python
• Telecom or ISP industry experience
• Proven ability to balance short-term tactical actions with long-term strategic planning while protecting customer experience
• Advanced proficiency in workforce management systems and data visualization tools (Tableau or Power BI)
• Excellent leadership, stakeholder management, and communication skills

Additional Requirements

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
• Availability and willingness to travel up to 30% of the time as needed to customer sites/meetings
• This is NOT a remote position and would require relocation if not local to the Redmond, WA or Bastrop, TX area

COMPENSATION AND BENEFITS

Pay Range: Level 3: $115,000.00 - $150,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Aff… or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].