Sr. Business Analyst

Workday; Norge (OK); Hybrid; USD 122,000 - 184,000; Full time

Job summary

Workday is seeking a Senior Business Systems Analyst to lead PSA projects within the Customer Experience Delivery Systems team in the United States. You will partner with cross-functional teams to improve efficiency and user experience while delivering hands‑on problem solving and system guidance.

The role requires 5–7 years of business analysis, 5+ years of ERP experience, and a Bachelor's degree. You will own delivery, audits, and change management, translating requirements into scalable

Qualifications

• 5 to 7 years of hands on business analysis experience.
• 5+ years of ERP systems experience.
• Bachelor’s degree in Business Finance or other relevant field of study.

Responsibilities

• Act as the primary lead for all Delivery Systems projects specific to your product and/or subject matter area.
• Prepare ad‑hoc analysis in support of specific initiatives.
• Collaborate across teams, geographies and organizational levels to translate business requirements into scalable system driven solutions.
• Become a subject matter expert in the Workday PSA product line.
• Provide day to day hands on problem management guidance and support for your business partners.
• Lead change management processes and develop communications and training materials.

Skills

Business analysis

ERP systems

Cross-functional collaboration

Analytical reasoning

Education

Bachelor's degree in Business/Finance

Tools

Workday PSA

Job description

Sr. Business Analyst

Your work days are brighter here.

At Workday it all began with a conversation over breakfast. When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market. And when we began to rise one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since the happiness development and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people communities and the planet while still being profitable. Feel encouraged to shine however that manifests: you don’t need to hide who you are. You can feel the energy and the passion it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

As the Senior Business Systems Analyst (SBSA) you will help lead and be responsible for the implementation of Workday Professional Services Automation (PSA) projects and support delivery processes within the Customer Experience (CX) Delivery Systems team. You will partner with cross-functional teams to increase business efficiency and improve the user experience for our Services organization and partners. The SBSA role will provide system guidance be hands‑on and will resolve tier‑two support cases for PSA system issues. The role demands excellent knowledge of business processes and methodologies along with nominal understanding of general financial practices and strong analytical background. The candidate will have direct experience in PSA application design configuration and implementation. Experience with Workday or other PSA systems is required.

About the Role

• Act as the primary lead for all Delivery Systems projects specific to your product and/or subject matter area.
• Prepare ad‑hoc analysis in support of specific initiatives.
• Collaborate across teams geographies and organizational levels to identify and translate business requirements into scalable system driven solutions.
• Become a subject matter expert in the Workday PSA product line.
• Provide day to day hands on problem management guidance and support for your business partners.
• Ensure regional alignment across all functions within the Services organization.
• Support continuous improvements and evaluate impact and prioritization of individual projects.
• Create and deliver presentations for various forums and levels.
• Lead change management process by developing communications job aids and training across all of Workday Services for new functionality project releases.
• Perform ad‑hoc analysis and leverage data to validate and support all process and system changes.
• Effectively articulate complex ideas and concepts through clear and concise verbal and/or written communication.
• Leverage business knowledge and expertise to find opportunities for process improvements.
• Collaborate with the Workday on Workday (WoW) team in planning prioritization design and deployment of system improvements and new features.
• Partner with Product Management team to understand new features and enhancements.
• Strong presentation skills especially related to building compelling presentations.
• Manage cases for all questions relating to systems security and business processes for your product area.
• Perform monthly/quarterly audits.

About You

Basic Qualifications

• 5 to 7 years of hands on business analysis experience.
• 5+ years of ERP systems experience.
• Bachelor’s degree in Business Finance or other relevant field of study.

Other Qualifications

• End to end implementation experience including project management requirements testing issue management communications and organizational change management.
• Excellent interpersonal collaboration analytical and problem‑solving skills.
• Highly flexible ability to execute well in a fast‑paced constantly evolving organization.
• Strong analytical prioritizing problem‑solving analytical project management and planning skills.
• Excellent verbal and written communication skills ability to communicate effectively with different levels within the organization as well as with business partners and technical teams.
• Customer service-oriented with a demonstrated desire to exceed expectations and the ability to serve multiple customers and deliver an excellent customer experience.

Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workday’s comprehensive benefits please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $122400 - $183600

Additional US Location(s) Base Pay Range: $103900 - $183600

Our Approach to Flexible Work

With Flex Work we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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