Sr Bio Account Manager

Waters Corporation; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Job summary

Waters Corporation in the Greater Boston area seeks an Account Manager to drive sales of chromatography, mass spectrometry, software, consumables and services for the Northeast. You will develop territorial plans, manage pipelines and partner with specialists to deliver value to customers.

The role emphasizes relationship-building, technical credibility and consistent achievement of sales targets, with travel as needed within the region.

Qualifications

• 3+ years chromatography experience.
• Knowledge of biopharma workflows.
• Willing to travel overnight and internationally as needed.
• UPLC and Mass Spectrometry experience is a plus.
• Strong communication and presentation skills; highly organized.
• Self-motivated with ability to develop territorial business plans.

Responsibilities

• Develop a solid territory plan and ambitious account plans.
• Develop a robust order pipeline and meet or exceed targets.
• Efficiently leverage Waters' CRM system.
• Maintain installed-base customer satisfaction.
• Aggressively develop new prospects and penetrate competitive accounts.
• Visit customers daily to highlight Waters solutions and assist with technical obstacles.
• Build technical competency on Waters solutions for credibility.
• Maintain knowledge of vertical markets and trends.
• Provide information to marketing for business development programs.
• Submit accurate and timely sales forecasts.

Skills

Biopharma workflows

Communication & presentation

Interpersonal skills

Time management / organization

Collaborative / team-oriented

Adaptability

Analytical technologies LC/MS

Education

Bachelor/Master/PhD in chemistry or biology or biochemistry

Tools

CRM system

Job description

Overview

Waters is seeking a dynamic contributor to fill the role of an Account Manager based in the Greater Boston area covering South Boston and Cambridge. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: Ultra Performance Liquid Chromatography System, Mass Spectrometers, software, consumables and services for the Northeast Region.

The desired candidate should be highly self-motivated to develop and implement a territorial business plan, while working in unison with their assigned specialists and marketing colleagues in order to deliver a strong call cycle and business development activities. The foundation of the account manager's role is to develop a keen understanding of the customers' needs to design solutions with lasting and meaningful impact.

Responsibilities

• Develop a solid territory plan and ambitious account plans
• Develop a robust order pipeline and convert it to meet or exceed sales targets
• Efficiently leverage Waters' CRM system
• Maintain installed-base customer satisfaction
• Aggressively develop new prospects and penetrate competitive accounts
• Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way
• Build technical competency on Waters solution and to be perceived by customers as a credible resource
• Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information
• Provide information to marketing team to create business development programs
• Submit accurate and timely sales forecasts

Qualifications

Education:

• Bachelors Degree, Masters, or PhD in scientific area such as chemistry, biology, or biochemistry

Experience:

• 3+ years chromatography experience.
• UPLC, Mass Spec, field sales and/or marketing is a plus
• Overnight travel is required and international travel as needed

Skills:

• Knowledge of biopharma workflows
• Action oriented and eager to achieve results
• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interpersonal skills and a good listener
• Matured disposition, positive attitude and strong sense of commitment
• Adaptive to a dynamic and ever-changing environment
• Strong technical background in analytical technologies, especially LC and MS

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

Biopharma workflows, sales expertise, science-based consultative selling skills, proactive, creative, accountable, efficient use of CRM