Sr Bill Clk/Pat Acct Rep Hlth

Michigan Medicine; Ann Arbor (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Michigan Medicine in Ann Arbor seeks a skilled administrative professional to support OR scheduling, anesthesia coordination, and charge validation across the UH site. You will work with Clinic Schedulers and Nurses to ensure accurate case documentation and efficient operations.

This role emphasizes data accuracy, problem solving, and collaboration with perioperative leadership. Hybrid or flexible work modes may be available, with emphasis on timely, precise scheduling and billing activities.

Qualifications

• Bachelor's Degree or equivalent combination of experience and education.
• Excellent organizational, analytical and communication skills.
• Strong attention to detail, particularly to numbers.
• Demonstrate effective problem-solving and self-direction.
• Knowledge of medical terminology and teamwork.

Responsibilities

• Act as a resource for Clinic Schedulers and Nurses regarding OpTime Cases and Cadence Appointments that require Anesthesia.
• Review daily OR schedule for equipment conflicts, scheduling accuracy, and finalize OR plan.
• Validate charges for UH OR and PACU patients: run reports, verify information, investigate anomalies, correct deficiencies and post all charges.
• Coordinate surgeries across services and support OR Charge Nurses in modifying the OR schedule throughout the month.
• Utilize AI generated reports to validate documentation sources.

Skills

Bachelor's Degree

Analytical skills

Organizational skills

Communication skills

Attention to detail

Medical terminology

Problem-solving

Self-directed

Education

Bachelor's Degree

Job description

• Act as a resource for all Clinic Schedulers and Nurses regarding OpTime Cases and Cadence Appointments that require Anesthesia.
• Review daily OR schedule for equipment conflicts, scheduling accuracy, and finalize OR plan.
• Manage OR block assignments in MiChart, coordinate surgeries across services, support OR Charge Nurses in modifying the OR schedule throughout the month.
• Validate all charges for the UH OR and PACU patients: run reports, verify information, investigate anomalies, correct deficiencies and post all charges.
• Verify all implantable items have been documented completely and accurately to ensure appropriate usage and charges. Coordinate reorder of items with the OR Supply Chain Team.
• Run verification reports, track down supply usage variances, provide supply details to other team members, etc?
• Prepare and maintain thorough charging instructions for the UH Site to ensure consistent practice and provide support for team members when they participate in the UH billing.
• Assist in department-wide validation and adjustment tasks, as needed.
• Utilize AI generated reports to validate documentation sources
• Participate in discussions with regards to workflows for patients that have charges from the OR and/or PACU that may be done in another procedural area, such as Radiology, CVC, CPU, etc
• Provide QA data to Nurse Managers on the quality of the data entered by nursing that affects patient charges.
• Track defective items and ensure patients are credited or not billed for defective supplies and implants.
• Other duties as assigned.

Responsibilities*

• Act as a resource for all Clinic Schedulers and Nurses regarding OpTime Cases and Cadence Appointments that require Anesthesia.
• Review daily OR schedule for equipment conflicts, scheduling accuracy, and finalize OR plan.
• Manage OR block assignments in MiChart, coordinate surgeries across services, support OR Charge Nurses in modifying the OR schedule throughout the month.
• Validate all charges for the UH OR and PACU patients: run reports, verify information, investigate anomalies, correct deficiencies and post all charges.
• Verify all implantable items have been documented completely and accurately to ensure appropriate usage and charges. Coordinate reorder of items with the OR Supply Chain Team.
• Run verification reports, track down supply usage variances, provide supply details to other team members, etc?
• Prepare and maintain thorough charging instructions for the UH Site to ensure consistent practice and provide support for team members when they participate in the UH billing.
• Assist in department-wide validation and adjustment tasks, as needed.
• Utilize AI generated reports to validate documentation sources
• Participate in discussions with regards to workflows for patients that have charges from the OR and/or PACU that may be done in another procedural area, such as Radiology, CVC, CPU, etc
• Provide QA data to Nurse Managers on the quality of the data entered by nursing that affects patient charges.
• Track defective items and ensure patients are credited or not billed for defective supplies and implants.
• Other duties as assigned.

Required Qualifications*

• Bachelor's Degree or an equivalent combination of experience and education.
• Excellent organizational, analytical and communication skills.
• Good investigative skills and strong attention to detail, particularly to numbers.
• Demonstrate effective problem-solving skills.
• Self-directed and motivated.
• Knowledge of medical terminology
• Prioritizes work and manages time.
• Demonstrated ability to communicate and collaborate effectively with members of the healthcare team.

Desired Qualifications*

• Surgery coding and billing experience
• Knowledge of hospital and surgical environment.
• Knowledge of surgical scheduling and/or billing in MiChart.
• Knowledge of functions in MiChart and other UMHS applications.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

SUPERVISION EXERCISED: None

SUPERVISION RECEIVED: Reports to the Periop Administrative Director

Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.