Sr. Automation Engineer - IT Asset Management

Databricks; Bellevue (WA); On-site; USD 143,000 - 197,000; Full time

Job summary

Databricks is seeking a Sr. Automation Engineer for IT Asset Management to drive AI-powered automation across SaaS licenses and hardware spend. You will eliminate manual toil, build scalable automations, and support IT Operations as the automation foundation matures.

You will own workflows from provisioning to asset recovery, partnering with IT, security, procurement, and finance, and you will implement AI-driven solutions that handle unstructured inputs and integrate with enterprise systems.

Qualifications

• 5+ years in IT systems engineering, automation engineering, or a related technical role.
• Proven track record delivering multi-system automation projects with measurable impact.
• Automation-first mindset with scalable solutions.
• Ability to own ambiguous problems and deliver high-quality work in fast-paced environments.
• Comfort ramping into unfamiliar systems and processes; strong learning ability.

Responsibilities

• Automate new hire laptop provisioning workflows to reduce manual toil.
• Automate SaaS license lifecycle management and renewal alerts; drive cost savings.
• Automate CMDB/inventory reconciliation and data quality improvements.
• Automate hardware recovery and offboarding processes to improve custody and reduce loss.
• Extend automation to IT support, events, and incident response as the foundation matures.

Skills

Automation engineering

AI/LLM workflows

ITSM integrations

REST APIs

Python scripting

Cross-functional collaboration

Tools

FreshService

ServiceNow

Job description

Sr. Automation Engineer - IT Asset ManagementReq ID: GAQ427R222

About the Role

As a Senior Automation Engineer on the IT Asset Management team at the company, you will be the technical engine behind transforming how we manage ~$XXM/yr in asset spend across SaaS licenses and hardware. Your primary mission is to eliminate manual toil and build scalable, AI-powered automation that makes asset operations fast, accurate, and effortless as the company scales past 14,000 employees.

Your initial focus will be on IT asset management workflows: automating new hire laptop provisioning, SaaS license lifecycle management, asset data reconciliation, and hardware recovery. Over time, you will expand your automation footprint across IT Support and Operations, including IT support workflows, AV/VC and event support, and incident response management.

This role requires a strong automation-first mindset, the ability to learn new domains quickly, and comfort building with AI/LLM tools. You will report to the Senior Manager of IT Asset Management.

The Impact You Will Have

• New hire laptop provisioning: Build end-to-end automation for assigning, configuring, and shipping laptops to new hires, targeting a 75% reduction in manual ticket toil.

• SaaS license lifecycle: Automate license consumption monitoring, inactivity-based seat clawbacks, renewal alerting, and cost optimization workflows to help drive $1.5M+ in annual savings and cost avoidance.

• Asset data quality: Automate CMDB/inventory reconciliation, deduplication, and multi-device detection to bring asset records to audit-ready accuracy.

• Offboarding asset recovery: Automate tracking and recovery of hardware from exiting employees, reducing loss and improving chain-of-custody compliance.

• Broader IT Ops automation (over time): Extend automation into IT support, AV/VC and event support, and incident response management as the ITAM automation foundation matures.

What We Are Looking ForCore Qualifications

• 5+ years of experience in IT systems engineering, automation engineering, or a related technical role.

• Proven track record of delivering complex, multi-system automation projects with measurable business impact.

• Strong automation-first mindset: you see a manual process and immediately think about how to build a scalable, reliable automated solution.

• Ability to operate with minimal guidance, take ownership of ambiguous problems, and deliver consistently high-quality work in a fast-paced environment.

• We value a great generalist who can learn a domain quickly over a narrow specialist. You should be comfortable ramping into unfamiliar systems and business processes and building effective automation without needing deep prior domain expertise.

AI and LLM Automation

• Hands-on experience building workflows, agents, or tools powered by large language models (e.g., Claude, GPT, Gemini, or similar).

• Ability to design AI-powered automation that handles unstructured inputs, makes decisions, and integrates with enterprise systems.

• Experience with prompt engineering, agent frameworks, or AI-assisted code generation in a production or operational context.

• Comfort evaluating and selecting the right AI approach for a given problem, whether that is a deterministic rule, an LLM call, or a hybrid.

Automation and Integration

• Experience building and troubleshooting integrations between IT platforms such as ITSM tools (FreshService, ServiceNow, or similar), identity platforms, and asset management systems.

• Experience designing automation for IT operational processes: onboarding/offboarding, access provisioning, license management, asset tracking, or similar.

• Familiarity with REST APIs, scripting (Python, Bash, or similar), and the ability to connect systems that were not designed to talk to each other.

• Experience with data pipelines, ETL, or data quality workflows is a plus.

Collaboration and Communication

• Strong cross-functional collaboration skills. Comfortable working with IT operations, security, procurement, finance, and vendor partners.

• Effective at documenting solutions and training peers on new tools and processes.

• Clear communicator who can translate complex technical work into business terms for non-technical stakeholders.

Nice to Have

• Experience with the company, data lakehouse architectures, or SQL-based analytics platforms.

• Experience with IT asset management or SaaS management tools (e.g., Oomnitza, Productiv, Zluri, or similar).

• Experience with no-code/low-code automation platforms (e.g., Tines, Workato, or similar).

• Familiarity with ITIL processes or IT service management frameworks.

Location

US-based, West Coast preferred.

Pay Range Transparency

the company is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, the company anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range

$143,400—$197,100 USD

Zone 2 Pay Range

$129,000—$177,450 USD

Zone 3 Pay Range

$121,800—$167,550 USD

About the company

the company is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the the company Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, the company offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow the company on LinkedIn, X, YouTube, and Instagram.

**Benefits

**At the company, we strive to provide comprehensive benefits and perks that meet the