Sr. Associate - New Accounts: Legal Documents Team

Raymond James & Associates; Saint Petersburg (FL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

Raymond James & Associates in Saint Petersburg, FL is seeking a Sr. Associate to join the Legal Documents COE within New Accounts.

The role supports regulatory compliance, client inquiries, and document processing in a hybrid setting with three in-office days per week across multiple locations. The ideal candidate has a HS diploma and up to one year of general experience, excellent communication, and meticulous attention to detail to ensure policy adherence and accurate recordkeeping.

Qualifications

• High School diploma is required.
• 7–12 months general experience.
• Strong communication and meticulous recordkeeping are essential.

Responsibilities

• Develop knowledge of organizational policies, procedures and regulatory codes relevant to own work.
• Answer calls and assist inquiries by email or mail; escalate complex matters to colleagues.
• Produce, update, and provide best-practice support on MS documents, databases, and departmental systems; may include budgeting and time/expense recording.
• Carry out client service activities, handling cases and inquiries that are more complex or outside the norm.

Skills

Client service

Policies and procedures

Communication skills

Time management

Education

High School diploma

Tools

Microsoft Office

Job description

Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 3 per week in one of the following locations: St. Petersburg, FL, Memphis, TN, or Southfield, MI.

This Sr. Associate will be part of the Legal Documents COE within the New Accounts dept.

Job Description

Responsibilities

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Answer the telephone and assist callers or those making varied inquiries by email or mail with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally to convey requests, provide instructions, or obtain information on behalf of a senior colleague.
• Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses.
• Carry out a range of client service activities, including handling client cases and inquiries that are more complex or outside the norm.

Skills

• Works at an intermediate level to achieve thoroughness and accuracy when accomplishing a task. Typically works with guidance.
• Works at an intermediate level to receive, monitor and deal with all allocated customers. Typically works with guidance.
• Works at an intermediate level to understand and operate effectively all client management systems. Typically works with guidance.
• Works at an intermediate level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works with guidance.

Education

• High School (HS) (Required)

Work Experience

• General Experience - 7 to 12 months

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.