Sr. Associate, Commercial Operations, US&C Retail

Uber; Chicago (IL); On-site; USD 118,000 - 131,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Benefits

Job summary

Uber is seeking a Sr. Associate, Commercial Operations to join the Global Commercial Operations team for the US & Canada retail business. You will drive analytical insights, forecast accuracy, and scalable sales processes while collaborating with cross-functional partners.

The role emphasizes strong analytics, Salesforce proficiency, and experience in sales operations to accelerate growth and remove bottlenecks. On-site in major US hubs with competitive compensation.

Qualifications

• 4+ years in an analytical role translating data into actionable recommendations, reports, and presentations.
• 1+ years in Sales Operations, Revenue Operations, Sales Strategy or similar supporting a complex enterprise.
• Proficiency with Salesforce and CRM tools; advanced Excel skills; ability to pull data into reports.

Responsibilities

• Own quantitative analysis of sales team performance.
• Develop and maintain forecast models with advanced methodologies.
• Support evolution and integration of sales enablement tools and processes.
• Manage weekly, monthly, quarterly, and annual business cadences.
• Build strong relationships with sales, leadership, finance, HR, Strategy & Planning, and deal desk.

Skills

Analytical thinking

Sales operations

Forecasting

SQL

CRM proficiency

Education

Bachelor's degree

Tools

Salesforce

Excel

Google Sheets

PowerPoint

Job description

About the Role

We are looking for an exceptional Sr. Associate, Commercial Operations to join our Global Commercial Operations (GCO) team, focusing on the Retail US & Canada business. The ideal candidate will be passionate about creating innovative solutions to complex challenges. You will work closely with Commercial Leaders in the US and Canada, supporting them in managing business rhythms, enhancing reporting predictability, analyzing business trends, developing local Go-To-Market strategies, and leading growth initiatives. We're looking for someone with strong analytical expertise, sales operations experience, and strong technical skills.

In this role, you will assist in implementing and executing commercial business cadences such as forecasting, top deal reviews, pipeline reviews, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs). Your responsibilities will also include developing business requirement documents to improve organizational tools and processes, designing and executing experiments to increase growth and efficiency, and understanding the unique needs of the commercial teams to drive new growth opportunities and eliminate operational barriers.

What You’ll Do

• Own quantitative analysis of the performance of the sales teams
• Manage the development of continuously evolving forecast models using cutting edge methodologies
• Contribute to the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the busines
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects in and outside of segment and territory

Basic Qualifications

• 4+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting)
• 1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
• Salesforce proficiency
• Bachelor's degree

Preferred Qualifications

• 2+ year experience supporting a Global Accounts Sales Operations function with commercial members located worldwide
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency

For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.