Sr Application System Analyst

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 98,000 - 157,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Tuition reimbursement

401k match

Job summary

Blue Cross NC in Durham, NC seeks a Senior Systems Application Analyst to elicit, prioritize, and convert business requirements into system specifications for the Employer Portal and related IT projects.

You will develop functional designs, coordinate with business partners and technical teams, and ensure traceability from requirements to deployed solutions, enabling effective, scalable platforms.

Qualifications

• Bachelor's degree or advanced degree required, or 7+ years of related experience.
• 5+ years of experience in related field; in lieu of degree, 7+ years.
• Bonus points for understanding of technical development concepts, delivery methodologies, and project timelines.
• Experience leading or collaborating with development teams to execute complex initiatives.
• Strong cross-functional coordination skills with the ability to align technical and business stakeholders.

Responsibilities

• Coordinate analysis and functional design from business requirements to system solutions.
• Develop functional designs for new, customized, or enhanced systems for the Employer Portal.
• Produce traceable designs and documentation to guide IT solutions.
• Collaborate with analysts, designers and developers to balance usability and performance needs.

Skills

Cross-functional coordination

Requirements analysis

Stakeholder alignment

Education

Bachelor's degree or advanced degree

7+ years of related experience in lieu of degree

Job description

Job Description Responsible for the elicitation, prioritization, and conversion of business/functional requirements to system requirements, as well as provision of analysis for applications in production (large and/or more complex initiatives). Responsible for the development of functional designs for new, customized, or enhanced systems. The ultimate outcome of this role is the production of clear, timely, precise and accurate technical designs that are traceable to documented business/functional requirements and guide the successful design, development and deployment of IT Solutions. More specifically, the Sr Systems Application Analyst will deliver solutions for an external web portal (Employer Portal) address the needs of business partners.

What You’ll Do

Coordinate Analysis and Functional Design: Quickly understand larger and/or more complex business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding. Utilize expertise in analyzing end to end business and technical flows, including impacts to operations. Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution. Distinguish user requests from the underlying true business need. Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis. Coordinate the development of functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Proactively identify the business process and organizational impact of proposed solutions. Coordinate Technical Recommendations and Traceability Guide project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff. Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Provide expertise for dividing the project into multiple phases based on the business priorities, design, schedule, and level of effort. Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications.

What You Bring

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.
• Bonus Points Understanding of technical development concepts, delivery methodologies, and project timelines.
• Experience leading or collaborating with development teams to execute complex initiatives.
• Strong cross-functional coordination skills with the ability to align technical and business stakeholders.

What You’ll Get

• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

Learn more

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $98,092.00 - $156,947.00

About Us

It’s an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we’re leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care – in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

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Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [e-mail].

Hybrid Flex

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.