Sr. Application & Packaging Integration Engineer (Onsite)

Kentro; City of Albany (NY); On-site; USD 109,620 - 121,800; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401(k) with employer matching

Education reimbursement

Job summary

A leading technology company is seeking a Sr. Application & Packaging Integration Engineer to support the VA-ESOM contract. This role involves coordinating deployments and providing technical support across the U.S. Candidates need a Bachelor's degree with 5+ years of experience in Windows systems administration. The position offers competitive salary and benefits, with a focus on team culture and professional development.

Qualifications

• 5 years of relevant experience, or 13 years of experience in lieu of education.
• Experience with systems administration in Microsoft Windows.
• Extensive IT experience in the analysis and integration of information systems.

Responsibilities

• Coordinate deployments, support, and software upgrades.
• Perform engineering work and lead engineering resources.
• Act as a point of contact between the agency and technical resources.

Skills

Systems administration in Microsoft Windows environments

Troubleshooting Windows operating systems

Documentation of application installation

Experience with software packaging programs

Building baselines leveraging Microsoft OSD

Field testing application packages

Education

Bachelor's degree in Computer Science or technical equivalent

Tools

SCCM

HCL BigFix

Job description

Overview

Kentro is hiring for an experienced Sr. Application & Packaging Integration Engineer to support the VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA provides onsite and remote support to IT customers across all VA Administrations and program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA supports staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales where VA offices or facilities may be located and require onsite services.

Responsibilities

• Maintain responsibility for coordinating deployments, support, software upgrades, and integrations of new products into a customer environment.
• Perform hands-on engineering work as well as provide coordination and leadership of engineering resources from other engineering teams.
• Become familiarized with the customer's technical environment and act as a point of contact between the agency and technical resources internal to the program.
• Maintain access to customer sites and learn new solutions as they enter the customer environment.
• Apply thought leadership in a highly collaborative and innovative work environment to solve complex technical and non-technical challenges. This position is open to remote delivery anywhere within the U.S., including the District of Columbia.

Location: Onsite - 55 Elk Street, 3rd Floor, Albany, NY 12210

Core Hours: 7:30am-5:00pm EST, Monday through Friday

Salary Range: $109,620-121,800. This range reflects geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

This IT Concepts position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements. If chosen for this role, candidates may be required to show proof that the vaccinations and testing are current; the VHA will provide guidance on documents needed and accommodations.

• Vaccine requirements may include COVID-19, Influenza, Measles, Mumps & Rubella (MMR), Hepatitis B, and Varicella.
• Testing requirements may include Tuberculosis.

Requirements

• Bachelor's degree in Computer Science, Math, or a technical equivalent with 5 years of relevant experience, or a total of 13 years of experience in lieu of education
• 5+ years of experience with systems administration in Microsoft Windows environments, including installation and configuration of application packages, monitoring system performance and availability, upgrades, and troubleshooting
• Experience troubleshooting Windows operating systems (Windows 10 and Windows 11)
• Experience documenting application installation and OS configuration items
• Experience with a variety of software packaging programs, tools, and languages
• Experience developing and testing Group Policy Objects (GPOs), Baseline Desktop OS Images and application packages
• Experience building baselines leveraging Microsoft OSD task sequences, documenting the design and implementation of package builds and baseline images
• Experience analyzing and diagnosing problems with applications deployed against baseline images, with rapid response to mitigate critical issues and provide recommendations to prevent future issues
• Experience assessing and testing hardware, baselines and application packages, bug fixes, and preparing baselines for field testing remotely or in-person
• Experience field testing application packages and working with requestors to resolve issues discovered during testing, implementation, and deployment
• Extensive IT experience in the analysis, design, and integration of information systems and COTS and development software; ability to translate business needs into systems requirements and assess cost factors and risk

Preferred

• Experience with Veteran Affairs
• Networking
• SCCM
• Knowledge of HCL BigFix fixlets
• UEFI BIOS
• PXE boot toolset
• Imaging process and hardware setup (power, racks, cabling, server/network connections)
• Imaging packages for custom software load optimization

Clearance

• Candidates must be a US Citizen or a current Green Card Holder
• Candidates must be able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, a 401(k) with employer matching, discount perks, rewards, and more. We invest in our employees and support continuous professional development through education reimbursement for certifications, degrees, or other learning opportunities.

We work hard and play hard. Kentro supports a culture of teamwork, dedication, and excellence, with activities such as virtual and in-person events, charity involvement, and ongoing recognition of our employees' contributions.

Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other status protected by law. We are committed to compliance with VEVRAA and related laws and maintain an equal opportunity plan to recruit, hire, and advance protected veterans.

Protected veterans are encouraged to self-identify during the application process. This information is confidential and used solely for reporting and compliance purposes. Providing this information is voluntary and will not affect eligibility.

How To Apply

To apply, click the Apply for this Job button at the bottom or top of this description, upload your resume, and complete all application steps. If you need alternative application methods, please email [e-mail] for assistance.

Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties. To discuss accommodations, please email [e-mail].