Sr Analyst IT Infrastructure

Oxy; Kermit (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Oxy is seeking an experienced Analyst IT Infrastructure Sr to join the Permian Operations IT Field Network team. You will install, configure, and troubleshoot field network equipment and provide on-site and remote support across wells, facilities, and field offices.

The role requires hands-on work with routers, switches, wireless, private LTE, fiber, and automation networking, plus incident response, documentation, and coordination with Operations, Engineering, and Cybersecurity.

Qualifications

• 3+ years of experience supporting, installing, maintaining, or troubleshooting network, telecommunications, field technology, industrial technology, or related infrastructure.

Responsibilities

• Support safe field and office work practices while protecting people and the environment.
• Install, cable, configure, maintain, and troubleshoot field network infrastructure (routers, switches, wireless, LTE, fiber).
• Provide on-site and remote support for well pads, tanks, compressor sites, field offices, and towers.
• Respond to incidents, alerts, service requests, and work orders; document actions and resolution steps.
• Troubleshoot connectivity, power, cabling, wireless, routing, telecom, and automation network issues.
• Coordinate with FNOC, Operations, Telecom, Engineering, Cybersecurity, and vendors to restore service.
• Support planned maintenance, hardware replacements, lifecycle refreshes, firmware updates, and field deployments.
• Assist with site surveys, field construction support, commissioning, and closeout documentation.
• Maintain accurate documentation including site records, inventories, diagrams, and procedures.
• Identify recurring issues and opportunities to improve reliability and service quality.
• Participate in on-call rotations and emergency response when required.

Skills

Network infrastructure

Field technology

Customer service

Troubleshooting

Teamwork

Multi-tasking

On-call readiness

Education

IT/Networking degree or cert

Tools

ServiceNow

SolarWinds

Monitoring dashboards

Network diagrams

As-builts

Inventory records

Job description

Oxy produces, markets and transports oil and natural gas to maximize value and provide resources fundamental to life. The company leverages its global leadership in carbon management to advance lower-carbon technologies and products. Headquartered in Houston, Oxy primarily operates in the United States, Middle East and North Africa. To learn more, visit Oxy

Oxy strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business.

We are looking for an experienced and motivated individual to fill the position of Analyst IT Infrastructure Sr within our IT Field Network Permian Operations group.

A successful candidate will help keep Oxy’s Permian field operations connected by supporting network and communications services across production, drilling, facilities, field office, telecommunications, and automation environments. This role works hands-on with field network infrastructure, including installation, configuration, troubleshooting, maintenance, documentation, ticket updates, vendor coordination, and timely service restoration. The position works closely with Operations, Automation, FNOC, Engineering, Cybersecurity, vendors, contractors, and other IT teams while following established support procedures and standards.

Key Responsibilities

• Support safe field and office work practices while helping protect employees, contractors, customers, communities, and the environment.
• Install, cable, configure, maintain, and troubleshoot field network and communications infrastructure, including routers, switches, wireless access points, microwave, private LTE, satellite, fiber, telecommunications, cameras, and related site equipment.
• Provide on-site and remote support for well pads, tank batteries, compressor sites, SWDs, field offices, communications facilities, towers, shelters, and other Permian locations.
• Respond to incidents, alerts, service requests, and work orders; document actions, status, resolution steps, and handoffs in ServiceNow or other required systems.
• Troubleshoot connectivity, power, cabling, wireless, routing/switching, telecom, and automation network issues using established support procedures and escalation paths.
• Coordinate with FNOC, Operations, Automation, Telecom, Engineering, Cybersecurity, vendors, contractors, and business stakeholders to restore service and support field work.
• Support planned maintenance, hardware replacements, lifecycle refreshes, standard configuration changes, firmware updates, field deployments, and site improvement activities.
• Assist with site surveys, field construction support, facility commissioning, startup activities, vendor site access, work verification, and closeout documentation.
• Maintain accurate documentation, including site records, inventories, as-builts, network diagrams, equipment details, support notes, and field procedures.
• Identify recurring issues, field constraints, service degradation, and practical improvement opportunities that support reliability, maintainability, and service quality.
• Participate in on-call rotations, after-hours maintenance windows, and emergency response activities when required.
• Perform other duties as assigned.

Required Qualifications

• 3+ years of experience supporting, installing, maintaining, or troubleshooting network, telecommunications, field technology, industrial technology, or related infrastructure.
• Experience supporting routing, switching, wireless, telecommunications, fiber, LTE, microwave, satellite, SCADA/automation connectivity, or related field communication technologies.
• Ability to safely work in oil and gas field environments, follow site safety requirements, and travel to remote Permian operating locations as required.
• Demonstrated ability to troubleshoot service issues, restore connectivity, escalate appropriately, and document work accurately.
• Experience using ticketing, work order, monitoring, or network management tools to support incidents, service requests, changes, and field work.
• Strong customer service, written communication, verbal communication, and teamwork skills.
• Ability to manage multiple priorities, follow established procedures, and work independently with regular guidance in a field support environment.
• Willingness to participate in on-call rotations, after-hours support, and emergency restoration activities when required.

Desired Qualifications

• College degree or technical certification in Information Technology, Networking, Telecommunications, Electronics, Engineering Technology, or a related field preferred; equivalent field experience may be considered.
• Experience supporting oil and gas production, drilling, field office, telecom, automation, utilities, industrial, or other distributed field environments.
• Hands-on experience installing, cabling, configuring, maintaining, troubleshooting, and restoring field network or telecommunications equipment.
• Familiarity with Cisco routing and switching, SD-WAN concepts, wireless access points, private LTE/CBRS, microwave, satellite, fiber optics, structured cabling, cameras, or remote-site connectivity.
• Experience coordinating with field operations, FNOC/NOC, Automation, Telecom, Engineering, Cybersecurity, vendors, contractors, and Service Desk teams during troubleshooting or field deployments.
• Experience with ServiceNow, SolarWinds, monitoring dashboards, work orders, inventory records, network diagrams, as-builts, or operational support documentation.
• Familiarity with field safety practices such as H2S awareness, electrical safety, driving safety, tower/shelter access, job safety analyses, and stop work authority.
• Experience supporting planned maintenance, standard changes, hardware replacement, facility commissioning, site startups, or emergency outage response.
• Ability to identify recurring service issues, document field evidence, and recommend practical improvements to support reliability, maintainability, and service quality.