Sr Analyst, CPQ

Rite-Hite; Milwaukee (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement savings plan with company match

Paid holidays and vacation time

Job summary

Rite-Hite in Milwaukee, Wisconsin is looking for an experienced CPQ Specialist to design and manage CPQ solutions using Logik.io. In this role, you will support sales processes and work cross-functionally with sales, operations, and IT teams.

The ideal candidate has over 5 years of experience, strong analytical skills, and proficiency with Salesforce. Join Rite-Hite to contribute to innovative loading dock solutions while enjoying comprehensive benefits.

Qualifications

• 5+ years of experience in CPQ with strong hands‑on configuration.
• Proven experience with Logik.io, including administration and configuration.
• Strong understanding of CPQ processes (product modeling, pricing, quoting, and order flows).

Responsibilities

• Design, configure, and maintain CPQ solutions using Logik.io.
• Administer and manage Logik environments.
• Support end-to-end CPQ processes including pricing and quoting.

Skills

CPQ configuration

Salesforce

Logik.io

KBridge

Analytical skills

Troubleshooting

Communication

Agile methodologies

Education

Bachelor's degree in Information Systems, Business, or related field

Tools

Salesforce

Logik.io

KBridge

Job description

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead.

Key Responsibilities

• Design, configure, and maintain CPQ solutions using Logik.io (ServiceNow CPQ Configurator)
• Administer and manage Logik environments, including rules, product models, pricing logic, and workflows
• Configure and support integrations between CPQ, Salesforce, and downstream systems using KBridge
• Translate business requirements into scalable CPQ configurations and solutions
• Partner closely with sales, operations, and IT teams to support and optimize the quote-to-cash process
• Support end-to-end CPQ processes including product configuration, pricing, quoting, and order integration
• Ensure alignment between CPQ configurations, Salesforce data models, and sales processes
• Troubleshoot configuration and integration issues, including KBridge-related data flows and errors
• Participate in testing efforts (IT Validations, UAT), including writing and executing test scenarios
• Support system enhancements, releases, and continuous improvement initiatives
• Document configurations, integrations, processes, and best practices

Required Qualifications

• Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)
• 5+ years of experience in CPQ, with strong hands‑on configuration experience
• Proven experience with Logik.io (ServiceNow CPQ Configurator), including administration and configuration
• Strong understanding of CPQ processes (product modeling, pricing, quoting, and order flows)
• Experience with Salesforce and understanding of its data model and sales processes
• Hands‑on experience with KBridge for CPQ integrations
• Ability to translate business requirements into technical configurations
• Experience supporting sales organizations and understanding of sales lifecycle workflows
• Strong analytical, troubleshooting, and problem‑solving skills
• Excellent communication skills and ability to work cross‑functionally

Preferred Qualifications

• Experience integrating CPQ with ERP or downstream order management systems
• Familiarity with manufacturing or complex product environments
• Experience working in Agile environments
• Exposure to testing practices (SIT/UAT) and QA collaboration

Key Competencies

• Strong functional + technical balance
• Attention to detail in configuration and logic design
• Business process understanding (sales and quote‑to‑cash)
• Problem‑solving and ownership mindset
• Ability to work independently while collaborating across teams

What We Offer

• Health & Well‑being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well‑being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you’re supported – at work and beyond.

Rite‑Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.