Sr Analyst, Contract Implementation & Audit

Baxter International; Chicago (IL); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical & dental

ESPP

401(k) plan

Educational assistance

Paid time off

Commuting benefits

Employee discount

EAP

Childcare benefits

Job summary

Baxter International in Chicago seeks a senior contracts professional to support Contract Implementation. You will drive complex contract maintenance for national accounts and GPOs, translating terms into system updates and supporting renewals, amendments, launches, and market price changes.

This role emphasizes audit readiness, process improvement, and cross-functional collaboration with Sales, Compliance, Pricing, and IT.

Qualifications

• Bachelor’s degree or commensurate relevant experience.
• 3+ years of contract maintenance and implementation experience.
• Translate terms into system configurations and downstream impacts.
• Advanced analytical and problem-solving skills.
• Project management and ability to handle competing deadlines.
• Excellent verbal and written communication.
• Advanced Excel (pivot tables, VLOOKUP) and reporting tools.
• Experience with Contract Lifecycle Management platforms like Model N.

Responsibilities

• Manage a portfolio of contract maintenance work with SLA adherence.
• Resolve complex or non-standard contract maintenance activities with stakeholders.
• Escalate risks or policy exceptions as needed.
• Perform pricing, compliance, and incentive analysis for agreements.
• Monitor quality and perform root-cause analysis of errors.
• Coordinate renewals, amendments, product launches, and price changes.
• Communicate status, risks, and resolutions to stakeholders.

Skills

Contract lifecycle management

Advanced Excel

Analytical thinking

Project management

Stakeholder communication

BI/reporting tools

AI tools (Copilot)

Audit & quality

Education

Bachelor's degree

Tools

Model N

BI tools

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Your role:

Provides senior-level analytical support for the Contract Implementation function, with responsibility for execution of complex contract maintenance and administration of agreements that may include Key National/Regional Accounts and Group Purchasing Organization (GPO) agreements and other non-standard agreements for assigned accounts/regions. Translation of written agreement terms into accurate in-system set-up/updates and supports contract lifecycle activities including renewals, amendments, product launches, and market price changes. Performs audit and quality activities to verify contract set-up accuracy, adherence to pricing and compliance controls, and readiness for internal and external audit review. Drives continuous improvement through standard work, documentation, SME knowledge sharing, and analytics.

What you'll be doing:

• Manage and prioritize a portfolio of contract maintenance work, including intake assessment, requirements clarification, and coordination with stakeholders to meet internal service level expectations.
• Independently resolve complex or non-standard contract maintenance activities; partner with Sales, Compliance, Pricing, and other stakeholders to clarify requirements, identify options, and implement solutions.
• Escalate risks or policy exceptions to supervisor as appropriate.
• Execute complex contract maintenance activities, including pricing, compliance, and incentive analysis, to ensure agreement terms and pricing guidelines are maintained and aligned to best practices for in-system set-up/updates.
• Monitor quality and perform root-cause analysis for recurring errors.
• Own and coordinate contract lifecycle activities for assigned accounts and agreements, including renewals, amendments/restatements, product launches, and market price changes; partner with stakeholders to align requirements and timelines.
• Respond to internal/external inquiries related to contract set-up, pricing discrepancies and maintenance impacts; communicate status, risks, and resolution plans to stakeholders, escalating as needed.
• Adhere to standard operating procedures (SOPs), work instructions, and controls for contract maintenance; ensure documentation is current and audit-ready.
• Demonstrate speed and simplicity through process innovation: identify procedural gaps, recommend and implement improvements and efficiencies, and strengthen customer and stakeholder experience; own analytical deliverables and contribute to team, divisional, and cross-functional projects as required.
• Identify training needs and process gaps; recommend updates to job aids, training materials, and controls to improve consistency and reduce rework.
• Ensure timely progression of assigned work by proactively managing priorities, tracking dependencies, surfacing risks, and proactive communication with manager and stakeholders.
• Partner with IT and business stakeholders to define requirements and test enhancements impacting contract maintenance processes and tools; support user acceptance testing and change management as needed.
• Monitor key metrics and operational performance; communicate risks, root causes, and mitigation recommendations to stakeholders and the manager.
• Own system setup audits and quality reviews for aligned Group Purchasing Organization (GPO), validating configuration accuracy, documenting findings and providing resolution.

What you'll bring:

• Bachelor’s degree or commensurate relevant experience.
• 3+ years of relevant experience in contract maintenance and implementation, commercial operations, pricing, finance, analytics, or related area.
• Strong understanding of contract lifecycle concepts (set-up, maintenance, renewals, amendments) and ability to translate agreement terms into system configurations and tangible downstream operational impacts.
• Advanced analytical and problem-solving skills with the ability to perform root-cause analysis and translate data into clear insights and recommendations.
• Project management and prioritization skills; able to manage competing deadlines in a fast-paced, deadline-driven environment.
• Excellent verbal and written communication skills; able to communicate status, findings, risks, and recommendations to stakeholders at all levels.
• Advanced proficiency in Excel including pivot table and VLOOKUP; experience with reporting/BI tools and enterprise reporting platforms preferred.
• Advanced proficiency in Contract Lifecycle Management platforms like Model N, or similar.
• High attention to detail with a strong control mindset and commitment to process adherence, process improvement, and documentation.
• Experience using AI tools, such as Microsoft Copilot, to support business processes, analysis, and productivity.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The estimated base salary for this position is $80,000 to $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles.

• Medical and dental coverage that starts on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

Join us and enjoy the competitive compensation and benefits we offer to our employees.

Equal Employment Opportunity Baxter is an equal-opportunity employer.

Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal. Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, let us know the nature of your request along with your contact information.

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.