Sr AI Solutions Engineer

Fieldpiece Instruments, Inc.; Orange (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus opportunity

Medical, dental, and vision coverage

401(k) with company match

Generous PTO and holidays

Development plans for everyone

FSA/HSA/EAP

Music program in US offices

Recognition programs and team events

Job summary

Fieldpiece Instruments, Inc. is seeking a Senior AI Solutions Engineer to turn AI potential into practical, production-ready solutions that boost efficiency, speed, and accuracy across the company.

You will be the first dedicated AI engineer, collaborating with Sales, Marketing, Finance, HR, Product Development, and more to identify opportunities and deliver measurable value. The role sits in Orange, CA with a planned move to Tustin, CA in 2028 and a hybrid schedule requiring onsite work three

Qualifications

• Bachelor's degree required in CS, AI, or related field.
• 5+ years of professional software engineering experience with production applications.
• 2+ years building AI solutions with large language models.
• Experience translating ambiguous business problems into practical technical solutions.
• Hands-on experience with prompt design, retrieval architectures, AI testing, and evaluating models/systems.
• Experience integrating APIs, cloud services, enterprise apps, and data sources.
• Proficient in Python or another modern AI development language.
• Experience with data engineering, analytics, MLOps/LLMOps, observability, or cloud deployment.
• Strong communication skills to explain technical decisions to non-technical stakeholders.
• Curiosity and a practical mindset to improve business processes with technology.

Responsibilities

• Partner with Fieldpiece teams to map workflows and identify opportunities for AI and automation.
• Translate business requirements into solution designs, implement and support production-ready applications.
• Build AI agents, copilots, workflows, and decision-support tools.
• Develop applications using LLMs, RAG, enterprise knowledge systems, APIs, and agentic workflows.
• Connect AI solutions with ERP, CRM, PLM, analytics, and other enterprise platforms.
• Reengineer processes to improve speed, quality, cost, revenue, and productivity.
• Establish testing/evaluation approaches to ensure accuracy, reliability, security, and scalability.
• Collaborate with IS, leaders, data owners, and security for governance and controls.
• Assist users in adopting new AI tools and iterating solutions based on feedback.
• Evaluate emerging AI tech and provide pragmatic recommendations.

Skills

Software engineering

AI development

Python

APIs & cloud

Prompt design

Education

Bachelor's degree in CS/AI

Job description

Fieldpiece is a privately held, global leader in professional HVACR tools and test instruments. We're known for developing innovative products that technicians rely on every day - and for investing in our people, our technology, and our future. Named one of the Best Places to Work in Southern California for four consecutive years , we're looking for talented people who want to make an impact while growing their careers.

We're looking for a Senior AI Solutions Engineer to help us turn the potential of AI into practical solutions that help teams to increase their efficiency, speed, and accuracy in their everyday jobs.

This is a unique opportunity to become our first dedicated AI engineering hire and help shape how AI and automation are used across the organization. You'll partner with teams throughout the business-from Sales, Marketing, Finance, and HR to Product Development, Supply Chain, Operations, Customer Experience, and IT-to understand how they work, identify opportunities for improvement, and build solutions that deliver measurable value.

This position is in our Orange, CA office with an exciting move to Tustin, CA in 2028. This role follows a hybrid work schedule, with employees typically working onsite three days per week. Additional in-office days may be required from time to time for onboarding, training, team meetings, project collaboration, or other business needs.

Why This Role?

• - This isn't a role where you'll spend your time simply evaluating AI tools or developing proofs of concept that never make it into production. You'll sit down with business teams, understand what they're trying to accomplish and where their processes are slowing them down, translate those needs into technical requirements, determine the right solution, and then build, deploy, and improve it.
• - The projects will vary widely. One may involve automating a manual workflow; another could involve creating an AI agent, improving access to company knowledge, connecting AI to an enterprise system, or building a decision-support application. The common thread is using technology to solve meaningful business problems.
• - We're technology agnostic and want someone who can choose the right solution for the problem rather than force every problem into the same technology stack. That said, experience within the Microsoft ecosystem- particularly Dynamics 365 Business Central, Azure, Copilot, Power Platform, Fabric, Dataverse, and Microsoft 365-is highly valuable in our environment.

What You'll Do

• - Partner with teams across Fieldpiece to understand their workflows, pain points, and business needs and identify opportunities where AI, automation, or better technology can make a meaningful difference.
• - Take business requirements from concept to solution-designing, developing, implementing, and supporting production-ready applications and automations.
• - Build AI agents, copilots, workflow automations, decision-support tools, and other practical AI-enabled solutions.
• - Develop applications using large language models, retrieval-augmented generation (RAG), enterprise knowledge systems, APIs, and agentic workflows.
• - Connect AI solutions with ERP, CRM, PLM, customer support, analytics, knowledge management, productivity, and other enterprise platforms.
• - Reengineer processes to improve speed, accuracy, quality, service, cost, revenue enablement, and employee productivity.
• - Establish testing and evaluation approaches to ensure solutions are accurate, reliable, secure, scalable, and effective.
• - Work closely with Information Systems, business leaders, data owners, and security stakeholders to implement appropriate governance and controls.
• - Help users successfully adopt new AI tools and continuously improve solutions based on feedback and results.
• - Evaluate emerging AI technologies and make practical recommendations based on business value, implementation requirements, cost, risk, and scalability.

Qualifications

• - Bachelors degree in CS, AI, or related fields.
• - 5+ years of professional software engineering experience, including ownership of production applications.
• - 2+ years of hands-on experience building solutions using modern AI technologies, including large language models.
• - Experience taking ambiguous business problems and translating them into practical technical solutions.
• - Hands-on experience with prompt design, retrieval architectures, AI application testing, and model/system evaluation. Experience building AI agents, multi-agent systems, tool-using agents, RAG solutions, or complex agentic workflows.
• - Experience integrating APIs, cloud services, enterprise applications, and data sources.
• - Strong proficiency in Python or another modern language used for AI application development.
• - Experience with data engineering, analytics, BI, MLOps/LLMOps, observability, or cloud deployment.
• - Experience with source control, testing, deployment, monitoring, and modern software delivery practices.
• - Excellent communication skills with the ability to work directly with both technical and non-technical stakeholders and explain complex technical decisions in business terms.
• - A practical, curious mindset - you enjoy learning how a business works, asking the right questions, and figuring out how technology can make it better.

Even Better If You Have

• - Experience with Microsoft Dynamics 365 Business Central or integrating solutions with ERP systems, Azure OpenAI, Microsoft Copilot, Power Platform, Fabric, or Dataverse.
• - Experience working in a product, manufacturing, distribution, or field-service environment.
• - Exposure to Lean, continuous improvement, or business process reengineering.

Why You'll Enjoy Working at Fieldpiece

• - As a privately held company, we invest for the long term-in our people, our products, and our future. That means we can focus on innovation, continuous improvement, and building lasting careers rather than chasing short-term results.
• - Make a meaningful impact with a company where your ideas are heard, your expertise is valued, and your contributions help shape the future of our products and business.

Benefits & Perks

• - Competitive base salary with annual bonus opportunity
• - Comprehensive medical, dental, and vision coverage
• - 401(k) with company match and immediate vesting
• - Generous paid time off and paid holidays
• - Hire to Retire philosophy - Individual Development Plans for everyone and a commitment to support career development
• - Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Employee Assistance Program (EAP)
• - Music program- music rooms in all US offices with onsite guitar, piano, and voice lessons in California (classes can be streamed for other offices)
• - Recognition programs, launch parties and team building events to share successes

Our Culture

• - TRIBE- We collaborate, support one another, and win as a team.
• - Upfront Homework- We come prepared, begin with the end in mind and address obstacles with creativity, grit and tenacity.
• - Right Stuff- We deliver innovative solutions by seeing through the eyes of our customers and use purposeful critical thinking to lead to greatness.
• - Trust- We build strong relationships through credibility, accountability and transparency.
• - Lean- We embrace curiosity, continuous improvement, learning from failures and