Sr AI Adoption & Integration Specialist

troweprice; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

T. Rowe Price is seeking an AI Adoption & Integration Lead to guide associates and managers through AI-enabled ways of working, embedding changes into daily routines, roles, behaviors, and operating practices from the outset.

Serving as a core member of the Implementation Pod, you will partner with business teams and AI leads to ensure the new workflow is practical, trusted, and sustain-able, with measurable adoption success.

Qualifications

• Bachelor's degree or equivalent experience in business, organizational development, communications, human resources, operations, technology, or a related discipline and 5+ years of experience.

Responsibilities

• Understand the people whose work is changing and build trusted relationships with associates, managers, and leaders.
• Identify adoption barriers, skill gaps, concerns, incentives, role impacts, and practical realities that influence the future-state design.
• Bring the user and people perspective into Pod discussions throughout the engagement.
• Help the team distinguish between adoption concerns and change resistance requiring leadership reinforcement.
• Develop a focused adoption approach tailored to the workflow, population, and business context, including communications, learning, manager enablement, job aids, and launch support.
• Translate the emerging workflow and AI solution into practical guidance that associates can understand and use confidently.
• Help users understand when and how to use AI effectively, and when human judgment remains important.
• Partner with business managers and workflow stewards to reinforce the new way of working.
• Ensure responsibilities, procedures, escalation paths, operating routines, and ongoing ownership are clear before the Pod completes an engagement.
• Support launch, gather rapid feedback, and address adoption barriers or issues with the Pod team.
• Establish practical adoption and usage measures and assess post-launch sustainability.
• Capture reusable change and adoption practices and share learnings with the broader AI Learning & Community Enablement team.

Education

Bachelor's degree

Job description

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou'll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you'll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .

Join us for the opportunity to g row and make a difference in ways that matter to you .

Role Summary

The AI Adoption & Integration Lead will help Associates and managers successfully transition to AI-enabled ways of working and embed those changes into their day-to-day routines, roles, behaviors, and operating practices.

As a core member of a dedicated Implementation Pod, this role will work alongside the business team, AI Process Transformation Lead, and Applied AI Solutions Lead throughout each engagement. The AI Adoption & Integration Lead will bring the perspective of the people whose work is changing, helping the team understand what it will take for the new workflow to be practical, trusted, adopted, and sustained.

This role is not primarily about communications or delivering training after a solution has already been designed. The AI Adoption & Integration Lead will participate throughout the engagement so that user needs, change implications, and adoption risks can influence the emerging workflow and solution in real time.

Success will be measured by whether real people successfully adopt the new way of working and whether the business can sustain it after the Implementation Pod moves on.

Responsibilities

• Understand the People:
• Build trusted relationships with the Associates, managers, and business leaders whose work is changing and understand how the proposed change will affect their day-to-day experience.
• Identify likely adoption barriers, skill gaps, concerns, incentives, role impacts, and practical realities that need to influence the future-state design.
• Bring the user and people perspective into Pod discussions throughout the engagement rather than waiting until launch.
• Help the team distinguish between reasonable adoption concerns and change resistance that requires active leadership reinforcement.
• Prepare People for the Change:
• Develop a focused adoption approach tailored to the specific workflow, population, and business context, including communications, hands-on learning, manager enablement, job aids, and launch support.
• Translate the emerging workflow and AI solution into practical guidance that Associates can understand and use confidently.
• Help users understand when and how to use AI effectively, where human judgment remains important, and how to respond when the solution does not behave as expected.
• Partner closely with business managers and workflow stewards so they are equipped to reinforce the new way of working.
• Make the New Way of Working Stick:
• Ensure responsibilities, procedures, escalation paths, operating routines, and ongoing ownership are clear before the Pod completes an engagement.
• Support launch, gather rapid feedback from users, and work with Pod teammates to address adoption barriers or practical issues as they emerge.
• Establish practical adoption and usage measures and support post-launch assessment of whether the new workflow is being sustained.
• Capture reusable change and adoption practices and share recurring learning with the broader AI Learning & Community Enablement team.

Mindset

• People-oriented and empathetic: naturally seeks to understand how change will affect others and what they need to be successful.
• Builds trust quickly and is comfortable engaging with people doing real jobs, not only senior stakeholders.
• Brings positive energy, optimism, and momentum to change.
• Strong listener and facilitator who can help people move from uncertainty to confidence.
• Organized and execution-oriented; follows through on the many practical details that determine whether change sticks.
• AI-forward and enthusiastic about helping others become successful with new technology.
• High urgency, low ego, and excited to be part of a high-performing team rather than seeking individual ownership or visibility.

Qualifications

• Required:
• Bachelor's degree or equivalent experience in business, organizational development, communications, human resources, operations, technology, or a related discipline and 5+ years of